Overview
We've all had times where you either wrote a check for the wrong amount, sent it to the wrong address, or a check was lost in the mail and we had to go through the process of voiding the check. But how do you do that in DoorLoop once you've printed a check and sent it out?
You can now record that a check used to pay an expense or a bill was voided in DoorLoop with just a simple click of a button. Doing so will put money back into the account the funds were taken from and add a memo about the voided check and when it was voided.
The Steps
To void a printed check, first click on Accounting, and then click Bills & Expenses.
On the Bills & Expenses report, find the Expense or Bill Payment you need to void and click on it. (To make it easier, you can also filter for all expenses and bill payments that were paid by check.)
On the Edit Expense window, click the Void button at the bottom left corner. (Note that the Payment Method must show as Check for the Void button to appear.)
You will be asked if you want to void the check. Click Yes to continue.
You should be taken back to the Bills & Expenses report. The Expense you voided should now appear as a $0 expense. If you click it, you can see more details about it. It will show the amount as $0, and a memo will be created with the amount, when it was voided, and who voided it.
Voiding the check is now complete. Since the check was changed to $0, the money is now in the bank account again. If you need to send another check, create a new bill/bill payment or expense.
Tip: If this check has already been sent out, you will need to use the STOP PAYMENT option your bank provides. Please contact your bank in this situation.