Overview
If your DoorLoop balance doesn't match your actual Bank Balance, it most likely is due to transactions that have been entered incorrectly or not entered at all. An easy way to check for these is to view the Account Register of your bank account in DoorLoop and the transactions that haven't been reconciled yet.
The Steps
To view which transactions in DoorLoop have not been reconciled yet, click Accounting on the main menu and then click Banking.
Click the Bank Account you need to check transactions for.
You'll now be on the Account Register report for the bank account. Click the Filter button, and under the Reconciled field, select Not Reconciled. Click Close to remove the Filter panel.
Your Account Register Report should now show all transactions that have not been reconciled. Here, you will see bank deposits, transfers, expenses, bill payments, refunds, etc. Basically, it will show any transaction that adds or removes funds from the bank account. For this specific report, it'll be transactions that haven't been reconciled.
You'll be able to use this in conjunction with your bank statement to see which transactions are missing or don't match because of the amounts.