Overview
When you send an outgoing payment in DoorLoop, whether to a tenant, owner, or vendor, the payment is processed and sent through our trusted partner, Checkbook.io.
Here’s what to expect:
The recipient will receive an email from Checkbook.io with instructions on how to receive their payment.
A Checkbook.io account will be created for them automatically to securely store their deposit account details (ACH).
All payment notifications and reminders will come from Checkbook.io, not DoorLoop.
If the recipient needs to update their deposit information or manage their account, they can do so directly on the Checkbook.io website.
This process helps ensure that payments are fast, secure, and simple for everyone involved.
Important Links
How To Receive a Payment From a Checkbook.io Email - This will show your owner how to accept their payment from their Checkbook.io email.
How To Change the Deposit Destination for Payments Received from Checkbook.io - This will show your owner how to reset their deposit destination (ACH) if they need to change the bank account that the money gets deposited into. This will require that they log into their Checkbook.io account that was created for them automatically.