Overview
At DoorLoop, updates aren’t just about fixing bugs—they’re about helping you work faster and get more done. This release brings new features designed to streamline your day: You can now collect rent faster with One-Time Payment Links that don’t require portal access, send announcements in seconds with a smoother, integrated communications flow, and expand your reach with Spanish Language Support in the tenant portal. New Zumper Leads will auto-sync into DoorLoop, creating prospects and tasks instantly, while returned payment notifications are now time zone-aware, keeping your team and tenants in sync.
Pay Link: One‑Time Payment Links
Now you can send a secure, clickable payment link directly to tenants without portal access. They’ll be able to pay once—with credit card or ACH—no login needed. This removes friction, speeds up rent collection, and reduces follow-up tasks. Behind the scenes it leverages DoorLoop’s online payments infrastructure built into the Tenant Portal. See our support article on how tenants make payments securely online .
Enhanced Announcements Flow
Announcements are now built directly into the Communications Center, not tucked in the portal tabs. That means you can draft, send, and track announcements faster—without hopping between screens. It’s streamlined, intuitive, and keeps your messaging flowing in one place, so you can keep tenants informed efficiently.
Spanish Language Support
Tenant portals now fully support Spanish, letting renters view their dashboard, pay rent, and view your announcements—all in their preferred language. It’s an easy-to-toggle browser-based translation setting that expands accessibility and keeps your tenants engaged and informed .
Auto-sync Zumper Leads
DoorLoop now pulls new leads from Zumper automatically—just like our Zillow integration. As soon as someone inquires, a prospect and a related task appear in your DoorLoop dashboard. This keeps your pipeline flowing smoothly, reduces manual entry, and helps you follow up faster and smarter .
Time Zone‑Based Returned Payment Notifications
Returned payment alerts are now sent based on each user’s local time zone. That means the right people get real-time updates when it matters—cutting confusion and improving responsiveness. This is the first step in making all notifications time-zone-aware, helping teams coordinate globally without missing a beat.
Various Improvements
Improved the experience for manual bank verification in the tenant portal
Updated verbiage on “Escrow accounts” to “Trust accounts” throughout the software
Updated verbiage on “Send Rent Reminder” button in the tenants list to reduce confusion regarding users attempting to send a reminder for future charges
Updated the ‘My Tasks’ page to only display uncompleted tasks by default
Bold / Italic / Underline / Strikethrough/ Hyperlinks are now all supported in tenant communications
Updated renewed leases to ensure that existing recurring transactions from creating transactions when not warranted
Users can now received the total outstanding charges for after 30 days through the API
Removed the ’Send Portal Invitation” button on tenants list for ended leases
