Implementation is complete — now it’s time to make sure everything is ready for a smooth, confident go-live. Before launch, there are five final steps to complete inside DoorLoop to ensure your data is accurate, your tenants are set up properly, and your workflows are dialed in from day one. Most customers move through these quickly, and we’ll guide you every step of the way. These steps are as follows:

Activating your Communication Center turns DoorLoop into your command hub for any messaging. Once it’s on, you can send emails and texts directly from the system, keep every conversation tied to the right lease or property, and stop digging through inboxes to find important messages. It keeps communication organized, documented, and in one place—so you respond faster, stay professional, and never lose track of a tenant conversation again.

For more information on how to set up SMS for your Communications Center, read: Set Up SMS Messaging for the Communications Center.

Setting up your Tenant Portal gives your tenants one simple place to pay rent, submit maintenance requests, and stay in the loop. Customize it with your branding, confirm payment settings, and make sure everything looks and works the way you want before go-live. When it’s set up correctly from the start, tenants adopt it faster, payments come in online, and your team spends less time chasing updates and more time moving the business forward.

For more information on how to customize you Tenant Portal, read the following:

Adding your Lease Balances ensures your books are accurate from day one. This step sets the exact amounts tenants owe—whether that’s unpaid rent, credits, or security deposits—so your reports, owner statements, and rent rolls reflect real numbers immediately. It’s the most important item on your checklist because correcting balances after go-live takes significantly more time. Get this right now, and everything from payments to accounting runs clean and smooth from the start.

For more information on how to add your lease balances, read the following:

Setting your Late Fee Policy ensures rent rules are clear and enforced automatically from day one. Define when rent is considered late, any grace periods, and the exact fees that apply. Once configured, DoorLoop applies fees consistently and notifies tenants automatically—no awkward follow-ups or manual calculations required. It protects your cash flow, sets expectations early, and helps encourage more on-time payments without adding extra work to your plate.

For more information on how to set up your Lat Fee Policy, read: Set Up Your Late Fees Policy.

Confirming your Rental Applications ensures your leasing process is fully connected before go-live. Review your application settings, screening criteria, and any custom questions so everything reflects how you qualify tenants. Once confirmed, applications flow directly into DoorLoop—no manual tracking, no missed steps. It keeps your pipeline organized, speeds up approvals, and helps you fill vacancies faster with the right tenants.

For more information on how to configure your Rental Applications, read: How to Get Started With Rental Applications and Tenant Screenings.

You’re almost there. Complete these final steps now, and you’ll go live with clean books, automated workflows, and a tenant experience that runs smoothly from day one. Most customers finish this quickly—and once it’s done, you’re set up to collect rent online, communicate faster, and stay fully in control.