Overview
Before you can record a security deposit payment or credit in DoorLoop, the lease needs to have a security deposit charge posted to it. Normally this is added when you create the lease, but if it was missed, you can post the charge manually at any time.
Note: Posting the charge alone does not make the deposit appear on the Deposits tab, on tenant or owner statements, or in deposit reports. The deposit only becomes visible once a payment or credit is recorded against the charge.
After posting the charge, continue with Record a Security Deposit Payment on a Lease or Record a Security Deposit for a Lease That Started Before Your Accounting Start Date.
The Steps
Click Leasing on the main menu and then click Active Leases.
Find the lease you want to add the deposit charge to and click on it.
Click the Transactions tab and click the Post Charge button.
Enter the following information:
Category: choose Liability > Security Deposit.
Description: optional.
Amount: enter the amount you are collecting for the security deposit.
Click Save to finish.
You'll now see an open balance on the lease for the security deposit amount due. That's it!
Tip: The charge is what tells DoorLoop that a deposit is expected. The next step — recording the payment or credit — is what tells DoorLoop the deposit has actually been received. Both steps are required.
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