Overview
You can list your residential units on various platforms directly from DoorLoop, such as Zillow, Apartments.com, RentalSource, Dwellsy, and Zumper. The first step in getting your properties ready for listing is to build the details of these listings by adding photos and amenities to your properties and units. Many of these sites require these and need to be added before they can be listed.
Note: Creating Online Listings is not available to Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.
Our current listing partners do not allow the listing of commercial properties. This means online listing features in DoorLoop will not be available for commercial properties.
Online Listings Checklist
If your Property has over 5 units, verify that you have contacted Apartments.com
If your Property has over 25 units, verify that you have connected your Zillow Account to DoorLoop
Verify the Unit is indicated as “Listed” in DoorLoop under the Property -> Units page
Google the Property Address and verify it (NE instead of North East, etc.)
Property/Unit relationship needs to be set up correctly (A single unit in a multi-unit building cannot be advertised as an entirely separate property, for instance
Quality pictures under the Property
Quality pictures under the Unit
Description that contains neither contact info nor self promotions (i.e. “Reach out to *** realtor company for more awesome deals like this!”)
The number of Beds/Baths needs to be set
Finally, “Claim Ownership” of the listing if you are having trouble with Zillow. Instructions are provided here: https://support.doorloop.com/en/articles/8336954-troubleshoot-rental-listings
Set Up Unit Listing Information
Step 1 - Starting the Unit Listing Wizard
To set up a unit for online listings, click on Rentals > Properties on the main menu. Find and click the property that has the unit you want to list.
On the property's Overview page, click the Units tab. Find and click on the unit you want to list.
On the unit's Overview page, click List Unit under the Listing Status section.
This will begin the Unit Listing Wizard.
Note: You must have a valid and verified Merchant Account set up on DoorLoop in order to list with our partner listing websites.
Step 2 - Enter the Property Details
Tip: You need to properly fill out both the Description and add photos for listing requirements on the Property.
You will first need to enter the Property Details that the unit sits on. This will include a detailed description of the property and photos of the property.
Enter the Details Description of the Property. This information will get appended to the end of your unit description on the actual listing. Note that there is a 1000 character limit for the total description per the standards set by listing sites. We suggest keeping the property description below 250 words total with a minimum of at least 250 characters. Keep it concise, but descriptive to keep the reader interested.
The Property Details (description and photos) should reflect everything on the outside of the property and is shared with the units located on the property. Examples include a shared pool, driveway, fence, etc.
Next, add the Property Photos. Only add photos of the exterior of the property here. These should not be duplicates of the Unit photos. We will add interior Unit photos later in the wizard.
You can delete photos by clicking on the trash can icon, or re-arrange photos by clicking and holding on a photo briefly until you are able to move it. The photo furthest to the left will be the thumbnail photo for the unit.
Image Requirements (Recommended):
maximum dimensions allowed for an image is 2048 x 1536 pixels
minimum dimension of 1024 x 768 pixels
largest file size that can be uploaded is 25 MB.
Click Next to continue.
Step 3 - Enter the Property Amenities
Tip: You need to add at least one amenity to the Property.
For the Property Amenities section, check the boxes next to the amenities included in this property. You must add at least one amenity. The amenities here are generally for amenities that are on the outside of the unit. If they don't appear here, they may be under the Unit's amenities list.
Click Next to continue.
Step 4 - Enter the Unit Details
Tip: You need to properly fill out the Size, Beds, and Baths, along with the Description and add Photos for listing requirements on the Unit.
The next step is to add your Unit Details. This will include information such as unit size, beds, baths, a detailed description, and photos.
First, add the Unit's Size, how many Beds is has, and how many Baths it has. This information is required for listing. (Note that if you are listing a Studio apartment, you can set the number of Beds to 0.)
Then, you need to enter the Detailed Description of the Unit. This information will appear first on your actual listing. If you entered a description for the property of this unit, that information is appended to the end of the unit description. Note that there is a 1000 character limit for the total description per the standards set by listing sites. We suggest keeping the unit description below 250 words total with a minimum of at least 250 characters. Keep it concise, but descriptive to keep the reader interested.
Next, it's time to add your Unit Photos. You can drag photos into this section or use the click here link to upload photos. Only add photos of the interior of the unit here. These should not be duplicates of the property photos that you added previously. Photos are required for online listings.
You can delete photos by clicking on the trash can icon, or re-arrange photos by clicking and holding on a photo briefly until you are able to move it. The photo furthest to the left will be the thumbnail photo for the unit.Image Requirements (Recommended):
maximum dimensions allowed for an image is 2048 x 1536 pixels
minimum dimension of 1024 x 768 pixels
largest file size that can be uploaded is 25 MB.
Click Next to continue.
Step 5 - Enter the Unit Amenities
On the Unit Amenities section, check the boxes next to the amenities included in this unit. Amenities for the unit are usually those that are on the inside of the unit, such as air conditioning, appliances, etc. You need to add at least one amenity.
Click Next to continue.
Step 6 - Enter the Listing Details
On the Listing Details section, you will need to enter the following information:
Date Available - When the unit will be available to move in.
Listing Contact - Choose a User that will be the listing contact.
Asking Rent - The amount entered here is what shows in the listing as rent.
Deposit - Enter the amount that will be needed as a deposit.
Lease Terms - Enter the terms of the lease agreement here.
If you have multiple lease terms you want to offer for your rental, you can enable this feature and have it appear on your listing. Click the Enable Lease Terms Option toggle to turn this on. Once turned on, you can enter additional lease term options that appear on your listing.
If you need more, click Add Lease Terms or use the Garbage Can Icon if you need to remove a lease term.
Click List & Open for Applications to finish.
Note: If this unit is Closed for Applications, turning on online listings will open the unit for rental applications automatically.
Once you complete these steps, the Listing Status on the Unit's Overview page should show as "Listed."
Configuring Listing Settings
Navigate to Settings on the left menu and then click on the Listing Syndication button in the Company section. If you don't see this section, then you are most likely on a Starter Plan. You will nee to upgrade to a Pro or Premium Plan to use listing syndications.
On the Listing Sync Options window, you can toggle on or off the partner sites your listings will appear on.
Click Save when you're finished.
Important: You will need to reach out to Zillow (rentalfeedinquiries@zillowgroup.com) to set up an account with them before your eListings in DoorLoop will post to Zillow. Note that Zillow will charge you for their service.
Important: For apartments.com listings, if you have a property that has more than 5 units that you trying to list, you'll need to reach out to apartments.com to set up an account with them, you can do so by contacting them at advertise@apartments.com or (877) 531-3821.
Click Save when you are finished.
Delist a Unit Once It's No Longer Available
To delist a unit, simply click the 3-dots next to the "Edit Listing" button. Then select "Unlist Unit" on the pop-up menu.
Tip: The property type must be correctly chosen based on the actual property type; otherwise, the listing may be blocked. Below is how you should choose the residential property type for your rental:
Single-Family Home:
Standalone residential structure
Intended for one family
Multi-Family Home:
Residential building with multiple units
This is used when you own every unit in a multi-unit building (with the exception of duplexes and triplexes)
If your Multi-Family Home has more than 25 units, there will be fees involved (You will need to contact Zillow in this instance and set up an account with them using your account ID. Please reach out to them at the email address below.
Condo:
Use this when you own a unit in a building but not the entire building
Shared common areas with other units
Duplexes and triplexes also fall under this category
Listings will be blocked if you do not own the entire building
Townhome:
Multi-floor home sharing one or more walls with adjacent properties
Has its own entrance
Other:
Properties not fitting the categories
Things to Consider
Listing Requirements for Each of Our Partner Websites
Zillow (plus Hotpads and Trulia):
Property types accepted: Single-Family, Multi-Family, Condo/Townhome
Listing Requirements: MITS required fields, such as: photos, listing description and beds/baths
Zillow Rental Manager does not allow phone numbers, email addresses, links, and other self-promotional or marketing content in the listing description. Please make sure that your description does not have any of this information.
For more information, please view Zillow's Listings Quality Policy.
Please note that any changes to your listing, including a change to the description, may take up to 24 hours to update on Zillow, Trulia, and HotPads.
It is suggested to set up an account with Zillow by reaching out to them at rentalfeedinquiries@zillowgroup.com with your Account ID#. This will help minimize any future issues that might occur.
Dwellsy:
Property types: Single-Family, Multi-Family
Listing Requirements: MITS required fields, including:
each listing must be for a single available unit
locations must verify against the USPS for a specific unit
Address fields cannot include marketing information
Include marketing information only in the description
Monthly rental price
Dwellsy will not let you use email address, phone numbers, or links in the description for the property.
Dwellsy removes this information and tells the viewer to "[Use CALL or EMAIL to get in touch]."
RentalSource:
Property types: Any residential
Listing Requirements: photos, listing description, and valid home facts.
Apartments.com
Unit names must not contain marketing terms
Property descriptions should not include any hyperlinks
For properties with 5+ units, direct communications with Apartments.com is required, and advertising may incur a fee
Listing Partner Fees
Zillow (plus Hotpads and Trulia): Paid - Contact Zillow for details.
Dwellsy: Free
RentalSource: Free
Zumper: Free