Overview
If you have a lease with multiple tenants and one of them moves out, you will want to remove that tenant from the lease without terminating the lease for the remaining tenants.
Note: Do not use these instructions for moving out a tenant who is on a lease by themselves. Instead, you should end the current lease, which will also move the tenant out of the unit and mark the unit as unoccupied.
You cannot use the Move-Out feature to move out a tenant if they are the only tenant on the lease.
The Steps
To move out a tenant from a multi-tenant lease, click Leasing > Active Leases on the main menu.
Find and click the lease you want to remove a tenant from.
On the lease, click on the Tenants tab and click the Move-Out Tenant button.
Click the + Add Tenant button to select which tenant to remove. You can add as many tenants as needed to move them all out at once. (There must be at least 1 tenant left on the lease.)
Enter the Notice date to record when the tenant gave you their move-out notice. Use the Move-out date to enter when the tenant actually left the property.
Add any relevant files (optional) and click Save to finish moving out the tenant.
Tip: You can not move out a tenant if they are the only tenant on a lease. If someone is taking over their lease, move the new tenant in first, then move-out the old tenant. Otherwise, end the lease and create a new lease for the new tenant.
Congratulations on moving out a tenant from an existing lease! You can also move-in tenants on an active lease if new tenants are joining the lease.