Overview
If you have a lease with multiple tenants and one moves out, you will want to remove the tenant from the lease without ending the lease for the remaining tenants. In DoorLoop, moving a tenant out of a lease and keeping all the relevant information related to the move-out is easy.
Note: These instructions are not how you should end a lease when a tenant moves out. To do that, you should end the current lease which will also set the move-out date for the tenant.
You cannot move out a tenant if they are the only tenant on the lease.
The Steps
To move-out a tenant from an existing lease, click Leasing on the main menu and then click Active Leases.
Find the lease you want to remove a tenant from and click on it.
Click on the Tenants tab and click the Move-out Tenant button.
Click the + Add Tenant button to select which tenant to remove. You can add as many tenants as needed to move them all out at once. (There must be at lease 1 tenant left on the lease.)
Enter the Notice date to record when the tenant gave you their move-out notice. Use the Move-out date to enter when the tenant actually left the property.
Add any relevant files (optional) and click Save to finish moving out the tenant.
Note: If the Move-out date is set to a date in the future, that tenant can still access their tenant portal and still receive notifications until their move-out date is reached. If you set the date to a past date, they will no longer be able to access their tenant portal and will no longer get notifications.
Tip: You can not move out a tenant if they are the only tenant on a lease. If someone is taking over their lease, move the new tenant in first, then move-out the old tenant. Otherwise, end the lease and create a new lease for the new tenant.
Congratulations on moving out a tenant from an existing lease! You can also move-in tenants on an active lease if new tenants are joining the lease.