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Upgrade Your Subscription Plan

Upgrade your DoorLoop HOA subscription plan, change your number of units, or switch between monthly and yearly billing from Subscription and Billing.

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Written by Samuel

Overview

You can upgrade your DoorLoop subscription at any time from Subscription and Billing. The plans page shows your current plan and the plans available to you, so you can compare features and prices before you upgrade. Upgrading takes effect immediately.

You can also stay on your current plan and update it, for example to change your number of units or switch between monthly and yearly billing.

Note: The plans page only shows the plans you can switch to from your current plan. Some plans are invite only. These show a Join the waitlist button instead of an upgrade button.

The Steps

  1. To upgrade your subscription, click Settings on the main menu. Then under the Company section, click Subscription and Billing.

  2. Click the Update Plan button under the Your Plan section.

  3. On the plans page, choose how you want to be billed by selecting Monthly or Yearly at the top. Yearly billing saves up to 25%. You can also adjust your number of units in the Total units managed field.

  4. Choose your next step:

    • upgrade, click the upgrade button on the plan you want.

    • To request access to an invite-only plan, click Join the waitlist on that plan.

    • To stay on your current plan with new units or billing, make your changes at the top of the page, then click Update plan on your current plan.

    To see every feature side by side, click Compare all features at the bottom of the page.

  5. Review Your Plan information, the chosen Payment Method, and the Summary to confirm everything is correct. The Summary section shows the amount you’ll pay today.

    • To change your plan details, select the Change button in the Plan section.

    • To change your payment method, select the Change link in the Payment Method section.

  6. Click Update Subscription to finish upgrading your plan.

Your new plan takes effect immediately, and prorations are calculated and applied automatically, whether you’re billed monthly or yearly.

Note: As a U.S. company, DoorLoop is required by law to collect sales tax in certain states. The rate is automatically set based on the billing address on the invoice.

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