Congratulations on your growth! We're excited to be growing with you, so let's talk abut how you can upgrade your plan and make sure you're only paying for the units you use.

The Steps

If you exceed the number of units in your subscription, we will notify you inside DoorLoop. You can then choose between these 3 options:

1. Edit your plan

You can edit your plan and update the number of units. Learn more.

2. Make some units inactive

You can make some of your units inactive. Learn more.

3. Don't do anything

In order to avoid service interruption, we will automatically update your plan and bill for the new active number of units on Fridays.

If you have any questions, feel free to contact us using the green chat bubble in the lower right corner of DoorLoop!

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