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Update Your Subscription Payment Method and Billing Details

Change or update the payment details associated with your DoorLoop subscription.

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Written by Alfredo Ponce De Leon

Overview

Need to update the payment method and billing details you use for your DoorLoop subscription? You can change your payment method and billing address at any time right from the Subscription and Billing screen. It’s just one more way DoorLoop gives you the flexibility and control to manage your business with ease.

The Steps

Update You Subscription Payment Method

  1. To change your subscription payment information, click Settings on the main menu. Then under the Company section, click Subscription and Billing.

  2. On the Subscription and Billing page, under the Payment Method section, click Edit.

  3. On the Update Payment Method window, there are two payment method types you can choose from:

    • Credit Card - fill in your new card information

    • Bank Account - enter your bank account information

  4. Click Save to finish.

Tip: If you are updating your subscription payment method due to a previous payment issue, log out and log back into your DoorLoop account after updating your payment method. Your DoorLoop account should be active again.


Update You Subscription Billing Address

  1. To update your subscription billing address, click Settings on the main menu and then click Subscription and Billing.

  2. On the Subscription and Billing page, under the Billing Address section, click Edit.

  3. On the Update Billing Address window, edit your billing address as well as the email address that you want all invoices and milling messages to be sent to.

  4. Click Save to finish.


Good job! You now know how to update your subscription billign address and payment method.

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