We do not currently allow accounts to go on hold. However, we do hold onto your information for a period of 6 months after you cancel your account. This way if you decide to restart your subscription with us, your can pick up where you left off!

Ask us for Help

For any special scenarios, our support team is ready to help talk through your case. You can reach out to us in the live chat by clicking on the green chat bubble in the lower right corner of the DoorLoop window. You can aslo email us at support@doorloop.com.

Did this answer your question?