Overview
We are sad to see you go!
If you would like to cancel your plan and account, please contact our customer support team via the blue chat bubble in the bottom right corner of the software or contact us via email at support@doorloop.com. From there, we can process your cancelation request.
FAQ
What happens to my data if I cancel my subscription?
We keep your information for 6 months. If you do decide to come back and reactivate your subscription before then, you can pick up where you left off.
Can I put my account on hold instead?
No. We do not currently allow accounts to go on hold or pause.