After you invite your tenants to their Tenant Portal, DoorLoop automatically sends them an email and mobile phone SMS invite. Your tenants need to accept that invite to set up their password.
This video will show you how your tenants do this from their point of view, as well as how they can use their portal to do things like view their lease information, make payments, submit tenant requests, and view important announcements.
For a more in-depth of what your Tenants see, you can check out the article on How to Use the Tenant Portal.
If you want to give your tenants an in-depth overview of the Tenant Portal and how to use it, link them to our handy, How to Use the Tenant Portal guide. This guide gives them step-by-step instructions on how to use their new Tenant Portal.
If you want to give your tenants a personalized experience, consider Configuring Tenant Portal Settings. Here you’ll be able to customize your theme settings, turn on and off features, and customize your Tenant Portal URL.