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DoorLoop Security Features

Learn about how DoorLoop Secures your data.

Samuel avatar
Written by Samuel
Updated over 10 months ago

Overview

For DoorLoop's data layer, we use MongoDB Atlas, which is a fully managed cloud solution hosted on Amazon Web Services.

Our backup policy automatically creates full snapshots of our data center. Snapshots are taken frequently, with a proper data retention policy. Additionally, our deployment supports point-in-time restore, which gives us the ability to restore data as needed in up to one-minute intervals.

We also have our data center spread across multiple AWS availability zones, to ensure high availability even in case of AWS outages.

List of Security Features

  • Enterprise-level security: Built with security in mind from the ground up.

  • Automated backups: All data is backed up every 5 minutes across multiple geo-redundant servers.

  • Data export: Export your reports in XLSX format (one at a time).

  • Data encryption: Data is encrypted both at-rest and in-transit with a 256-bit military-grade encryption.

  • Privacy: Rest assured no one will ever have access to your encrypted data except yourself.

  • Secure rent payments: Your rent payments are always secured. DoorLoop can not access any credit card or bank information.

  • User Access Roles: Allow a user to view parts of the software you allow. Block access to financial reports for example.

  • Activity Logs: See a history of the tasks each user completes including work orders related to maintenance requests.

  • Enterprise security: Feel safe knowing your data is protected by firewalls, security audits, and penetration tests.

  • Two-Step Verification: Get an email or text with a one-time code when logging into DoorLoop each time.

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