DoorLoop Security Features

Learn about how DoorLoop Secures your data.

Samuel avatar
Written by Samuel
Updated over a week ago


For DoorLoop's data layer, we use MongoDB Atlas, which is a fully managed cloud solution hosted on Amazon Web Services.

Our backup policy automatically creates full snapshots of our data center. Snapshots are taken frequently, with a proper data retention policy. Additionally, our deployment supports point-in-time restore, which gives us the ability to restore data as needed in up to one-minute intervals.

We also have our data center spread across multiple AWS availability zones, to ensure high availability even in case of AWS outages.

List of Security Features

  • Enterprise-level security: Built with security in mind from the ground up.

  • Automated backups: All data is backed up every 5 minutes across multiple geo-redundant servers.

  • Data exports: Manually back up and save a physical copy of your data to your computer in one click.

  • Data encryption: Data is encrypted both at-rest and in-transit with a 256-bit military-grade encryption.

  • Privacy: Rest assured no one will ever have access to your encrypted data except yourself.

  • Secure rent payments: Your rent payments are always secured. DoorLoop can not access any credit card or bank information.

  • User Access Roles: Allow a user to view parts of the software you allow. Block access to financial reports for example.

  • Activity Logs: See a history of the tasks each user completes including work orders related to maintenance requests.

  • Enterprise security: Feel safe knowing your data is protected by firewalls, security audits, and penetration tests.

  • Two-Step Verification: Get an email or text with a one-time code when logging into DoorLoop each time.

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