Overview
Two-Factor Authentication (2FA) adds an extra layer of protection to your DoorLoop account—without slowing you down. A quick code sent to your email or phone keeps your data secure and your login smooth. Here’s how it works and how to set it up your way.
The Steps
To turn on two-factor authentication for SMS text messages, click Settings on the main menu and then click on Login & Password under the Personal section.
On the Login & Password Settings window, enter your Current Password and click Unlock.
Next, enter your six digit verification code that will be sent to your email address.
Once on the main Login & Password Settings window, you'll see that Two-Factor Authentication is already enabled, but only for your email. Toggle on SMS Authentication to turn on Two-Factor for text messages.
(If you are using SMS to authenticate and the number shown is not what you want to use, click the Change Number link. You will be able to enter a new phone number to use. A code will be sent to the new number to verify it. If you have an International phone number, be sure to select your country code.)
Once back on the Login & Password Settings window, click Save to finish.
That’s all! You can now receive your verification code via SMS text messages.
Note: Two-Factor Authentication can not be turned off and will always be enabled through email authentication.
2FA is built in and always on, so your account stays protected from day one. Want to get your codes via text? We’ve got you—just flip the switch. Need help? Real humans are ready to assist in the Help Center.