You might have tenants who get rental assistance from a housing authority or Section 8 voucher. How should you record these payments on your leases? You have several options, depending on what you want the tenant to see in their tenant portal.
Tenants see what they owe, and can view Section 8 payments
For leases that involve Section 8 payments, you'll want to move-in a new tenant to that lease called Section 8. To do this, find the Section 8 lease and click the Tenants tab on the lease. Then click the Move-in button and add Section 8 as a tenant.
You can then add a recurring payment on the tenant's lease for the amount that Section 8 pays.
(You could set this payment to post around the 28th of each month, or anytime BEFORE the rent charge posts).
This will create a credit on the tenant's lease and when their rent charge posts on the 1st, that credit will be applied automatically to it. The balance left is what the tenant will see, which is the amount that the tenant will need to pay on their tenant portal.
If the Section 8 payment arrives on a date that is not the same as the date you set the recurring payment for, you can always go back into the lease and edit the payment date to reflect when the actual Section 8 payment was received.
Tenants can only see what they owe
My tenant doesn't pay online and I don't track separate payments
Leave the recurring rent amount as is.
Record full lease payments from the existing tenant if you have no need to track Section 8 payments separately.
Or, you can create and move-in Section 8 as a tenant on the lease if you want to specify Section 8 as the payee for the rent payment.