Overview
By default, DoorLoop assigns payments to charges based on the notion that the oldest charges are allocated first. However, this might not be how you want payments to be allocated. DoorLoop now allows you to set the default allocation method whether it be by specific accounts first or by the oldest first. This can be done at the company level or at the property level.
The Steps
Setting Company Payment Allocation Priority
On the main menu, click Settings, and then under Property Settings, click Payment Allocation Settings.
You’ll be presented with the question, How should payments be allocated to charges? The default method is to allocate the payments based on the Oldest Charge First. If you want to change this, click on the dropdown menu and select Allocate Manually.
If you choose to leave it at the default setting, you can end the process here and click Save. If you want to allocate manually, move on to the next step.
After selecting Allocate Manually, you’ll be presented with the ability to set the payment priority of your accounts. Simply click the dropdown menu and select the account you want to have priority.
If you want to add more accounts, click the + Add Another Account button for each new account you want to add.
If you want to rearrange the order of priority, simply click and hold on the three lines on the left of the account line to drag them to a new position. Priority is set from highest to lowest (top to bottom).
Whatever is not on the list of accounts you added is then prioritized based on oldest to newest, with the oldest items charged first.
If you need to delete one of the Categories, click the Trash Can icon.
Click Save to complete the process.
Setting Property Payment Allocation Priority
On the main menu, click Rentals and then click Properties. From the list of properties, select the one you want to modify the Payment Allocation Settings for.
On the overview page for the property, click the Settings tab and then click Payment Allocation Settings.
On the Payment Allocations Settings popup, you’ll see two choices. Use company default settings for this property is already selected for you. If you need to create a property-specific Payment Allocation Setting, click Set specific settings for this property option.
You’ll be presented with the question, How should payments be allocated to charges? The default method is to allocate the payments based on the Oldest Charge First. If you want to change this, click on the dropdown menu and select Allocate Manually.
If you want to add more accounts, click the + Add Another Account button for each new account you want to add.
If you want to rearrange the order of priority, simply click and hold on the three lines on the left of the account line to drag them to a new position. Priority is set from highest to lowest (top to bottom).
Whatever is not on the list of accounts you added is then prioritized based on oldest to newest, with the oldest items charged first.
Click Save to complete the process.