Overview
By default, DoorLoop assigns payments to charges based on the notion that the oldest charges are (paid) allocated first and have priority. However, this might not be how you want payments to be allocated. DoorLoop now allows you to set the default allocation priority, whether it be by specific accounts first or by the oldest charge first. This can be done at the company level or the property level.
The Steps
Set Up Company-Level Payment Allocation Priority
To set up company-level payment allocation priority, click Settings and then click Payment Allocation Settings under the Property Settings section.
The Payment Allocation window will now appear. You need to decide, "How should payments be allocated to charges?"
Oldest Charge First - (default) payments will be applied to the oldest charge first.
Allocate Manually - choose which account categories in which payments will be applied to first.
If you choose to leave it at the default setting, you can end the process here and click Save. If you want to allocate manually, move on to the next step.
After selecting Allocate Manually, you must choose which account categories will have priority. Simply click the dropdown menu and select the account for which you want priority. If you want to add more accounts, click the + Add Another Account button for each new account you want to add.
If needed, you can rearrange the order of the payment allocations by clicking and holding on the three lines on the left of the allocation category to drag them to a new position. Priority is set from highest to lowest (top to bottom).
(Whatever is not on the list of accounts you added is then prioritized based on oldest to newest, with the oldest items charged first.)
Click Save to complete the process.
Set Up Property-Level Payment Allocation Priority
To set up property-level payment allocation priority, click Rentals on the main menu and then click Properties. From the list of properties, select the one you want to modify the Payment Allocation Priority for.
On the overview page for the property, click the Settings tab and then click Payment Allocation button.
On the Payment Allocations window, you’ll see two choices.
Use Company Default Settings for this Property - Choose this if you want to use the default settings.
Specify Settings For this Property - Choose this if you want to specify unique settings for this property.
We'll be choosing "Specify settings for this property" to set up custom payment allocations for this property.
You need to decide, "How should payments be allocated to charges?"
Oldest Charge First - (default) payments will be applied to the oldest charge first.
Allocate Manually - choose which account categories in which payments will be applied to first.
If you choose to leave it at the default setting, you can end the process here and click Save. If you want to allocate manually, move on to the next step.
After selecting Allocate Manually, you must choose which account categories will have priority. Simply click the dropdown menu and select the account for which you want priority. If you want to add more accounts, click the + Add Another Account button for each new account you want to add.
If needed, you can rearrange the order of the payment allocations by clicking and holding on the three lines on the left of the allocation category to drag them to a new position. Priority is set from highest to lowest (top to bottom).
(Whatever is not on the list of accounts you added is then prioritized based on oldest to newest, with the oldest items charged first.)
Click Save to complete the process.