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Set Up User Notifications
Set Up User Notifications

Receive notifications about important activities related to your DoorLoop User account

Samuel avatar
Written by Samuel
Updated over 4 months ago

Overview

DoorLoop has revamped the notification settings for users and will now notify users of a variety of different activities within the system. The most significant change is that you can now receive notifications within the app itself via push notifications in addition to email. This also means that if you have the DoorLoop application installed on your mobile device, you will be able to receive push notifications on it now.

The Steps

  1. To set up your user notifications, click Notifications on the main menu. Then, the Notifications panel will appear. (This is also where you will see all your received notifications.)

  2. To edit which activities you want to receive notifications for, click the Gear Icon button at the top left-hand corner of the Notifications panel.

  3. You'll now see the Notifications Settings window with various activities you can be notified of and how you want those notifications received.

    • Activities

      • Payment received - (Push/Email) When a new payment is received from a tenant

      • Payment returned - (Push/Email) When a tenant's payment has been returned

      • Task assigned to you - (Push/Email) When a task is assigned to you

      • Task updated - (Push/Email) When a task has been updated

      • New rental application submitted - (Push/Email) When a new rental application has been received

      • Weekly Agenda - (Email) Based on your calendar and what events are occurring for the week and is only available by email

      • Screening reports available - (Push/Email) Be notified of when screening reports are available

      • Setup SMS - (Push/Email) Be notified when your SMS number is available

      • Text Messages - (Push) Be notified in the DoorLoop app when you receive a text message from someone using the Communications Center (Must have the DoorLoop app installed on your phone)

  4. Click Save to apply your settings.

Types of Notifications

  • Push Notifications - Push notifications will be shown on the mobile app (phone or tablet app)

  • Email - Notifications will be sent to your inbox

Note: User notifications are not available via text message.

That's it. Your notification settings are now in one place and can be easily adjusted according to your needs.

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