When entering transactions onto a lease, you may notice that an Applied Credit line item may appear with the category of "--Split Values--". These Applied Credit items mainly appear when you issue a credit on a lease and you should absolutely not delete these. Applied Credits are important items for keeping your accounting books looking correct and accurate. These Applied Credit Split Values line items tell the system exactly to which the credit you issued is being applied.

When you issue a credit to a lease, you can apply the credit to one charge or multiple charges at once. Under normal circumstances, a credit will appear as a credit with a dollar amount of how much the credit was for. However, you will also see Applied Credit Split Values transaction for $0.

In the example below, you'll see that we have three transactions here: a Charge, a Credit, and the Applied Credit Split Values for $0. The Split Values item was created after creating the Credit for $25.00 issued to the utility charge. You might think it's okay to delete that $0 Applied Credit because it's $0, but it's not. The Applied Credit Split Values is there because there's important information nested inside that you can see if you click on that $0 payment line.

This Split Values transaction tells the system where exactly the credit will be applied. You'll see that the Credit for $25 was applied to the Utilities Charge. The question now is, what happens if you delete the $0 Split Values Payment.

At first glance, it seems like it didn't affect anything at all. The credit is still there for $25, and though the category does read Utilities, it isn't actually being applied to any charges. That means it won't bring down the amount owed for the Utilities Charge which in our example, will still be $300 instead of $275 after the credit.

You can see that in the image below and also notice that the credit isn't being applied to anything. This is further apparent if you view the A/R Aging report for this property you'll notice that it shows that the tenant still has an outstanding balance on the Utilities charge for $25 even though it shows that they still have a $25 credit available.

If you had kept the Split Values Applied Credit for $0, it would have applied the credit correctly and the A/R Aging Report would have shown that the tenant owes nothing. That's the main difference here is that the Split Values transaction item shows the credit where to be applied, otherwise it just sits on the account unapplied and can cause issues later down the line when receiving other payments.

This scenario occurs when you are issuing a credit to the opening balance on a lease in order to show that a Security Deposit charged was already paid before starting DoorLoop and that the money was already in your account.

This is what it'll look like when you issue a credit to the Opening Balance for a Security Deposit. You'll see the credit that you issued as well as another entry, which is the Applied Credit Split Values transaction. You do not want to delete this mainly for the same reason as what was explained above. Leaving it like this will show that there is a Security Deposit which you can confirm by viewing the Deposits tab on the lease.

The Applied Credit Split Values transaction tells the system where exactly the credit will be applied. You'll see that the Credit for $1000 was applied to the Security Deposit. This allows you to record that you have a security deposit without recoding it as a transaction again.

If we delete it, the credit will remain on the lease ledger but will not be applied to the security deposits. This means that the credit will end up being applied to whatever the next available charge might be that posts and the lease will show as not having a Security Deposit collected. This can cause issues for you later down the line, especially when the lease ends and you need to either refund or withhold the security deposit for something.

So the main takeaway from this is DO NOT DELETE the Applied Credit Split Values line.