Overview
You can quickly review, update, and reassign Tenant Requests (Maintenance Requests), as well as communicate these updates to your tenants and users. This ensures everyone remains in the loop and keeps your tenants happy.
The Steps
Edit a tenant request (Maintenance Request)
To edit a tenant request (maintenance request), click Tasks & Maintenance on the main menu and then click Tenant Requests.
Find the tenant request you want edit and click the 3-dots to the right of it. Then click Edit Task.
On the Edit Tenant Request window, make any changes to the tenant request and click Save to finalize those changes.
Be sure to notify assignees and notify tenants when these changes are made by clicking the checkboxes for Email Assignee(s) and Email Tenant(s).
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