Overview
Announcements in DoorLoop are a useful way to communicate with your tenants. DoorLoop's Announcements feature lets you send messages to your tenants via email, text, voice message, and posts to their tenant portal. While you can't edit or delete email, text, and voice messages after they've been sent, you can edit and delete announcements sent to the tenant portal. We'll show you how.
The Steps
To edit or delete an announcement from the tenant portal, click Communications > Announcements.
On the Communications page, you'll see a list of all the announcements. Find and click the the announcement you want to edit or delete. Then, click More Actions at the top corner and select Edit Tenant Portal Display.
On the Announcement Review window, you'll be able to do the following:
Show the announcement in the tenant portal - Toggle on or off whether you want this announcement to appear on the tenant portal. Toggling it off effectively deletes it from the tenant portal.
Also post this announcement on the home screen of the tenant portal - select whether or not you want this to appear on the tenant's homepage.
Remove this announcement from tenants portal feed on this date - select or deselect if you want the announcement to be removed from the homepage after a certain date or stay on indefinitely.
Click Save when you are done.
Your changes are now saved — the announcement's visibility on the tenant portal updates immediately, whether you edited its display settings or removed it entirely.