Overview
Your property manager uses Checkbook.io to send payments. If you’re an owner, you’ll receive an email from Checkbook.io with your payment (owner distribution) attached.
To receive your funds, simply open the email and follow the on-screen instructions. The process is fast, secure, and easy, so you can access your money without any hassle.
The Steps
In your inbox, you'll receive an email with the subject line similar to this: "you received a digital payment". Click on that email.
Upon opening it, you'll see something similar to the image below. You'll see who the payment came from, the amount it is for, and a link to View Deposit Options. Click View Deposit Details.
Note that you may be required to enter a PIN code if an Identity Verification popup appears. This should be accompanied by a "hint" as to what the PIN code is. If you do not know what the PIN code might be, you should contact your property manager.
Next, you'll have two options here to proceed:
You can Deposit the payment directly to your account via ACH Direct Deposit. By clicking this, you'll be asked to enter your account information to receive the funds. You can also choose to create a Checkbook.io account so that it'll save your information and you won't need to enter your account information each time after.
The second option is to Print the check and make a deposit manually at your bank.
That's it. The quickest method of receiving your funds is Direct Deposit (ACH). We recommend this method for its ease and speed. Once you select your deposit option, this screen will show the date you should see the funds in your account.
Tip: If you need to view the status of a payment, you can log into your checkbook.io account. Use this link and click "Forgot password" to set a password to the account that was automatically created for you with the email that they received the check on. Once you're able to log in, you should see the payment on the dashboard and the status of that payment.