Set Up Rent Overdue Notifications

If your tenant has not paid rent yet and they are overdue, you can now set notifications to remind them to pay before late fees post

Samuel avatar
Written by Samuel
Updated over a week ago

Overview

The one thing you don't want when renting out your units is having tenants not pay their rent on time. Sometimes tenants do forget to pay, but now you can notify tenants that their rent payment is overdue and to please make the payment as soon as they can.

The Steps

Turn On Rent Overdue Notifications

  1. To turn on rent overdue notifications, click Settings on the main menu. Then click Rent & Payment Notifications under the Property Settings section.

  2. On the Rent & Payment Notifications window, go to the Rent Overdue section and turn on "Send recurring notifications to remind the tenant about overdue rent".

  3. You'll want to now fill in the following information:

    • Days after rent is due: Number of days after rent has not been paid in which notifications will start going out. So if you want notifications to start going out 1 day after the rent due date, enter 1.

    • Frequency: Enter how often these notifications will go out until rent is paid.

  4. Click Save to finish.

Your tenant will now receive an email whenever their rent payment is overdue. It will look something like this.


Turn Off Rent Overdue Notifications

  1. To turn off rent overdue notifications, click Settings on the main menu. Then click Rent & Payment Notifications under the Property Settings section.

  2. On the Rent & Payment Notifications window, go to the Rent Overdue section and turn off "Send recurring notifications to remind the tenant about overdue rent".

  3. Click Save to finish.

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