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Remove an Owner as a User from Your DoorLoop Account

Remove an owner's User access in DoorLoop by making their account inactive — owners cannot be deleted, only deactivated.

Written by Samuel

Overview

If you added an owner to your DoorLoop account as a User with limited access and now want to remove that access, your only option is to make the user inactive. You cannot delete a user from your account — this is for record-keeping.

The Steps

Once deactivated, the owner can no longer access their DoorLoop user account. They'll still appear on your Users list, but with an Inactive status under their name.

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