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Enable Notifications for Tasks and Work Orders
Enable Notifications for Tasks and Work Orders

Not receiving notifications from tasks or work orders? Make sure you have this enabled.

Samuel avatar
Written by Samuel
Updated over a week ago

Overview

Tasks are a great way of keeping track of maintenance, vendor work, tenant and owner requests—or any workflow management you need. The real power of tasks is keeping track of deadlines and having a log of all work and communication related to the tasks for later reference. However, tasks can be hard to keep track of if you don't have notifications set for them, so here's how you would enable notifications for the tasks and work orders you create.

The Steps

  1. Notifications for tasks and work orders are turned on when creating them. First, click Tasks & Maintenance on the main menu and then click All Tasks.

  2. Click on either the New Task or New Work Order button at the top right corner.

  3. The main option you need to fill in is to first set an Assignee, which would be you or another User. Next, you need to check the box for "Notify Assignee(s)".

  4. Fill in the rest of the information needed for the task or work order and click Save to finish.

  5. This will notify all Assignees you had added. Note that if any of the Assignees decides to Post an Update, the will need to also check the box for "Notify Assignee(s)".

That's it. In summary, just make sure the box for "Notify Assignee(s)" is clicked on and that all Assignees are set.

Tip: Users will be notified by email or push notification if they have the DoorLoop app installed on their mobile device. Also note that for Work Orders, notifications are only sent to Assignees who are Users. They do not get sent to Vendors.

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