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Outgoing Payments Status Overview

Check the status of your send payments to see if they've been received or not.

Samuel avatar
Written by Samuel
Updated yesterday

Overview

DoorLoop gives you the ability to send outgoing payments directly to your tenants, vendors, and owners via Checkbook.io integration. You're able to send payments as an eCheck (ACH) or have Checkbook.io print out checks for you and send them through the mail. DoorLoop also gives you the ability to check on the status of those payments so you can see if those payments were received and deposited.

Note: Sending outgoing payments through Checkbook.io is not available to Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.

The Steps

  1. To check your Checkbook.io outgoing payments status, click on Accounting on the main menu and then click Outgoing Payments under the Online Payments section.

  2. On the Online Outgoing Payments page, you'll see several columns. The one we're interested in is the column marked Status. Each Payment will have a status attached to it. This is what each status means:

    • Not Sent - The payment has not been sent yet. Click Send in the Actions column to send the payment.

    • Sent - The payment has been sent to the recipient and is still in the processing phase.

    • Voided - Payment was voided. You can attempt to resend this.

    • Paid - Payment was received and deposited.

    • Printed - The recipient chose to print the check

    • Mailed - Check from Checkbook was printed and mailed.

Tip: If you need to give instructions to your vendor or owner on how to receive their payment, you can send them the instructions here: How To Receive a Payment From a Checkbook.io Email.

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