Overview
DoorLoop gives you the ability to send payments directly to your tenants, vendors, and owners via Checkbook.io integration. You're able to send payments as an eCheck (ACH) or have Checkbook.io print out checks for you and send them through the mail. DoorLoop also gives you the ability to check on the status of those payments so you can see if those payments were received and deposited.
Note: Sending payments through Checkbook.io is not available to Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.
The Steps
To check your outgoing send payments status, click on Accounting on the main menu and then click Send Payments.
On the Send Payments page, You'll see several columns. The one we're interested in is the column marked Status. Each Payment will have a status attached to it. This is what each status means:
Not Sent - The payment has not been sent yet. Click Send in the Actions column to send the payment.
Sent - The payment has been sent to the recipient and is still in the processing phase.
Voided - Payment was voided. You can attempt to resend this.
Paid - Payment was received and deposited.
Printed - The recipient chose to print the check
Mailed - Check from Checkbook was printed and mailed.
If you need more detailed statuses, you can head over to Checkbook.io. Log into your account there and your Dashboard here will show your sent payments. From there you can see more details about each payment such as when the payment was exactly created, the payment method used, the check #, and the status.
