Overview
Usage limits are the maximum number of things, like accounts or users, you can have at one time in QuickBooks Online. Depending on your subscription, you have a specific usage limit. These limits apply to how many billable users, chart of accounts, classes, locations, and tags you can add to QuickBooks Online.
Usage limits are determined by your subscription level in Quickbooks Online. For more information about usage limits, refer to this article - Learn about usage limits in QuickBooks Online.
Tip: All links on this page will take you to Quickbooks Online.
How to check usage limits
Your usage limits dashboard shows you how many items you have for each usage limit. If you’re an accountant, sign in directly to your client’s account to see the most up-to-date usage limits.
Sign in to QuickBooks Online as an admin.
Go to Settings ⚙, then select Account and settings.
Select the Usage tab.
What happens when I reach my limit?
When you reach your usage limits and can’t add any more items, like users or accounts, there are two options. You can either upgrade your subscription, or reduce your usage. If you have more than one company, you’ll need to check usage for each one.
To reduce usage, you can do the following:
Delete an account user if you have too many users in your account.
Make an account inactive to reduce your usage in chart of accounts.
Delete classes or delete locations if you go over your limits for class and location. (Only available in QuickBooks Online Plus or Advanced.)
Delete a tag if you go over your tags limit.
Disconnect a sales channel if you've closed stores or have unneeded channels.