Skip to main content

Archive Messages on the Communication Center

Learn how to archive messages in the communications center and hide them from your list of active messages.

Samuel avatar
Written by Samuel
Updated over a month ago

Overview

While you can't delete messages on the Communications Center, you can archive them from the My Inbox section. This will remove the message from your My Inbox section , but will still appear under All Messages.

Note: The Communications Center is not available for Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.

The Steps

  1. To archive a message from the My Inbox section in the Communications Center, click Communications on the main menu and then click My Inbox.

  2. On the list of messages you see, hover over the message you want to archive, and a 3-dot menu will appear. Click the 3 dots and click Archive on the popup menu.

  3. The message will now be archived and will no longer appear in your current list of active messages in My Inbox. It will, however, still appear under All Messages.

Tip: If you would like to view these archived messages again on the Communications Center, click Communications > All Messages. Then, use the search bar to find the message that was archived.

Did this answer your question?