Overview
The Communications Center is where all of your SMS chats reside. It holds all the messages you have sent to all your prospects, tenants, vendors, and owners. What you might not know is that these messages are also attached to the person's profile, so if you want to view chat history with a specific prospect, tenant, vendor, or owner, you can do so by visiting their respective profiles.
Note: The Communications Center is not available for Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.
The Steps
View communications history from a person's profile
To view a history of communications with a prospect, tenant, vendor, or owner, click People on the main menu and then click either Tenants, Owners, Vendors, or Prospects.
Find and click on the prospect, tenant, vendor, or owner with which you want to view communications history.
On the person's profile, click the Communications tab.
Once in the Communications section, you can view a history of all the messages you have sent to them.
View communications history from a lease
You can also view communications history from a tenant's lease. This is useful if you want to look back at conversations in case of disputes.
To view a history of communications from a lease, click Rentals and then click Active Leases or Inactive Leases.
Find and click on the lease you want to view communications history.
On the lease, click the Communications tab.
Once in the Communications section, you can view a history of all the messages you have sent that are related to the lease.