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Lease Balance Overview

View open balances across all your leases in DoorLoop — multiple ways to see which tenants owe money and track outstanding payments.

Written by Samuel
Updated today

Overview

A lease's balance can be seen in several places in DoorLoop. We'll detail all the different ways you can view whether or not leases have an open balance and who still owes you payment for those leases.

The Steps

View if a lease has a balance due

  1. To view if a lease has a balance due from the Active Leases page, click Leasing and then click on Active Leases.

  2. On the Active Leases page, use the Balance column to quickly see which leases have a balance due. These will appear in Red with a dollar amount. Any leases that are caught up or have credits will be in Green.

  3. If you want to see details about the amount that is due, click the lease. On the lease's Overview page, you see the Outstanding Balance box and the amount that is due. In the Lease Status box, it will show Balance Due if the due date for the charge has already passed. (Charges posted with future due dates will not affect the Lease Status until the due date comes.)

  4. In reference to future charges, if posted on the lease already, this will also show up on the lease's Overview page in the Upcoming Charges box. This just shows you that a charge dated with a future due date was already posted to the lease.

View balances due on a lease with the A/R Aging Detail report

  1. To view details of unpaid rent and other balances, click Accounting on the main menu and then click A/R Aging Detail report under the Who Owes You section.

  2. You can edit the A/R Aging Detail report to show information based on property, portfolio, days per aging period, number of periods, and min. days past due.

  3. On the A/R Aging Details, you can see all open balances and credits on a property and which leases have these balances. Click on the open balance will bring up details about it and also give you the option to edit or delete charges and payments.

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