Overview
A lease's balance can be seen in several places in DoorLoop. This article covers the different ways you can view whether leases have an open balance and who still owes you payment for those leases.
The Steps
View if a lease has a balance due
To view if a lease has a balance due from the leases page, click Leasing > Leases on the main menu.
On the Active Leases page, use the Balance column to quickly see which leases have a balance due. These will appear in red with a dollar amount. Any leases that are caught up will be in black. Those with a credit or over payment will appear as green.
If you want to see details about the amount that is due, click the lease. On the lease's Overview page, you'll see the Outstanding Balance box and the amount that is due. In the Lease Status box, it will show Balance Due if the due date for the charge has already passed. (Charges posted with future due dates will not affect the Lease Status until the due date comes.)
In reference to future charges, if posted on the lease already, this will also show up on the lease's Overview page in the Upcoming Charges box. This just shows you that a charge dated with a future due date was already posted to the lease.
View balances due on a lease with the A/R Aging Detail report
DoorLoop's A/R Aging reports give you a full breakdown of unpaid balances, organized by property, unit, and how many days past due each one is. For complete details on using these reports, see View the A/R Aging Reports to See Which Tenants Still Owe Money.
Between the Active Leases page, the lease Overview page, and the A/R Aging reports, you have several ways to track exactly who owes you money and how much.