Overview
DoorLoop gives you the option to refund or withhold lease deposits. However, what happens if these buttons are missing from the lease and you can not find the withhold deposit or refund deposit buttons? There's a simple solution to bring those buttons back.
The Steps
To restore the withhold deposit or refund deposit buttons on a lease that has gone missing, click Leasing on the main menu and then click Active Leases or Inactive Leases.
On the lease, click the Deposits tab. When trying to withhold or refund a deposit, you'll notice that the buttons for these are missing, but a deposit amount still shows. In this instance, there's a way to bring those buttons back.
Click the Settings tab and then click Lease Term.
On the Lease Settings window, without touching any of the Lease Terms settings, click Save.
Go back to the Deposits tab. You should now see that the Withhold Deposit and Refund Deposit buttons are back, and you can use them to refund or withhold the deposit again.
That's it. Once these buttons are back, you can continue to either delete or withhold lease deposits. This works for both active and inactive leases.