Leases & People

Everything related to leases, tenants, and prospects — from creating leases and collecting applications to screening, move-in/out, and managing lease transactions.

By Enmanuel and 5 others6 authors311 articles

Rental Applications & Tenant Screenings

Screen applicants and process rental applications — setup, background checks, and decision tracking.

Tenant Screening OverviewWant to ensure you have the best tenants? Use DoorLoops screening to make sure you make the most informed decision.

Rental Applications OverviewAutomate your rental application process by having prospects apply online.

Income Verification for Rentals: How to Confidently Confirm an Applicant Can Afford the RentVerify tenant income using pay stubs, bank statements, and employer letters to confirm they meet the 3x rent rule before approving a rental application.

Two-Phase Screening Enforcement for Criminal and Eviction Data OverviewLearn how new compliance requirements impact tenant screening workflows and why some reports are now delivered in two stages.

Setting Up Rental Applications and Tenant ScreeningsConfigure your rental application form, screening packages, and TransUnion SmartMove settings._{18 articles}

Transunion SmartmoveRun TransUnion SmartMove credit, criminal, and eviction history screenings directly within DoorLoop._{8 articles}

Sending Rental Applications to ProspectsSend application links to prospects via email, SMS, or directly from your property listing page._{9 articles}

Tracking Screening DecisionsReview screening results, record accept or decline decisions, and move applicants to the next step._{9 articles}

Manage Your Leases

Create and manage leases from start to finish — setup, renewals, special scenarios, fees, and end-of-lease workflows.

Fee Settings OverviewSet and automate every fee type, from rent to payments to payouts, all in one place.

Basic Lease ManagementThe fundamentals of creating, editing, and managing leases in DoorLoop._{29 articles}

Rent & Payment NotificationsConfigure automated reminders sent to tenants for upcoming due dates and overdue balances._{6 articles}

Lease Renewals Renew expiring leases, adjust rent on renewal, and manage month-to-month conversions._{9 articles}

Lease ScenariosHandle special leasing situations — prorated rent, prepaid rent, move-in mid-month, and more._{19 articles}

Late FeesConfigure automatic late fee rules that trigger when rent is overdue._{12 articles}

Manager ACH FeesConfigure the ACH processing fees charged to property managers for incoming bank transfers._{2 articles}

Returned Payment FeesSet up fees that automatically post when a tenant's payment is returned or bounced._{4 articles}

Management FeesSet up automatic management fees that calculate and post based on rent collected._{10 articles}

Owner Contributions and DistributionsTrack money moving to and from property owners — equity contributions in and distributions out._{7 articles}

Tenant Invoices and StatementsGenerate and send invoices and account statements showing tenants their balance and transaction history._{8 articles}

Manage Your Lease Transactions

Record and manage all financial activity on a lease — charges, payments, deposits, and credits.

Lease Transactions OverviewThese are the three basic transactions you will use when collecting rent - Charge, Payment, and Deposit

Lease Balance OverviewView open balances across all your leases in DoorLoop — multiple ways to see which tenants owe money and track outstanding payments.

Introduction to Running Balances on the Lease LedgerHow to read a lease ledger and understand what the running balance is.

Set Up Payment Allocation PriorityEdit how payments are automatically received and applied to charges.

Set Up Custom Allocations for CAM Charges and CreditsSet up custom unit-level allocation rules for CAM charges and credits on commercial properties in DoorLoop—used for shared area maintenance cost splits.

Introduction to Lease Payment Status Labels and Their MeaningUnderstand DoorLoop's lease payment status labels—Processing, Cleared, Deposited, and others—so you can track the state of every tenant payment.

Edit Transactions on a Lease to Correct Incorrect Lease BalancesEdit the transactions on a lease if the amounts are incorrect, whether it's an incorrect charge or a payment recorded.

Record Miscellaneous Revenue/Income Not Specific to a LeaseDo you receive extra income outside of a lease and want to record it in DoorLoop?

Record Revenue (Income) From Laundry MachinesDo you have a coin laundry machine on the property and want to record revenue from it?

Duplicate Existing Journal Entries and TransactionsIf you have a journal entry that you want to duplicate and use a a template for a new journal entry, you can.

Reasons Why a Tenant's Lease Balance May Be IncorrectIf you tenant's lease balance looks wrong, there could be several reasons that are contributing to this.

Lease ChargesAdd one-time or recurring charges to a lease — rent, utilities, fees, and any custom charge types._{16 articles}

Lease PaymentsRecord incoming payments against a lease — online payments, manual entries, and full payment history._{21 articles}

Lease DepositsCollect, track, and return security deposits and other deposit types tied to a lease._{20 articles}

Lease CreditsApply credits to a lease balance — concessions, adjustments, and write-offs._{6 articles}

People Management

Manage everyone in your portfolio — tenants, prospects, property owners, users, and vendors.

Manage Your Tenants, Vendors, Owners, and ProspectsManage all your people in DoorLoop—add, edit, and organize tenants, vendors, owners, and prospects from a single People section.

Email Validation and Why It is NeededDoorLoop validates email addresses to prevent fraud, phishing, and delivery failures—invalid or fake emails will be flagged and rejected.

User ManagementAdd team members to DoorLoop, assign roles and permissions, and control access levels across your account._{17 articles}

Prospect ManagementTrack leads and prospective tenants from first contact through application and lease creation._{8 articles}

Tenant ManagementView and manage tenant profiles, contact info, portal access, and history across all active leases._{13 articles}

Owner ManagementAdd and manage property owners — track ownership shares, share statements, and manage owner portal access._{18 articles}

Vendor ManagementAdd and manage vendors — contractors, suppliers, and service providers — and track all expenses paid to them._{10 articles}

Files & Agreements

Store lease documents and attachments, and send agreements for electronic signature — all in one place.

FilesUpload, organize, tag, and share files with tenants and owners across properties, units, leases, and people._{6 articles}

Electronic SignaturesSend, track, and collect e-signatures on leases and other documents without leaving DoorLoop._{8 articles}