Tenant Screening

Want to ensure you have the best tenants? Use DoorLoops screening to make sure you make the most informed decision.

Written by Peter Petrillo
Updated over a week ago

Getting ready for screening tenants

Company Rental Application Settings

Configure your default rental application settings.

Written by Samuel Huang
Updated over a week ago

Property Rental Application Settings

Turn on and configure your property rental application settings.

Written by Samuel Huang
Updated over a week ago

Charging for Rental Applications

How to set up your property rental application fees.

Written by Nolan Hofstee
Updated over a week ago

Reviewing Your Rental Application

Written by Nolan Hofstee
Updated over a week ago

Transunion Smartmove

Requesting Reports from TransUnion

How to create and review TransUnion SmartMove reports.

Written by Nolan Hofstee
Updated over a week ago

Downloading TransUnion SmartMove Reports

How to download and save TransUnion reports before they expire.

Written by Nolan Hofstee
Updated over a week ago

Why Can't TransUnion Verify the Identity of an Applicant?

Learn what mistakes will cause TransUnion identity checks to fail.

Written by Nolan Hofstee
Updated over a week ago

Why is the Resident Score reported by TransUnion different than my tenant's credit score?

Learn the difference between TransUnion's Resident Score and an actual credit score.

Written by Nolan Hofstee
Updated over a week ago

What if a prospect submitted a rental application when I forgot to turn on TransUnion SmartMove reports?

Learn what happens if an applicant submitted a rental application when you didn't have TransUnion reports turned on.

Written by Nolan Hofstee
Updated over a week ago

Sending rental applications to tenants

Sending a Rental Application Link to Prospects

How to have your prospects submit rental applications.

Written by Nolan Hofstee
Updated over a week ago

How to handle Co-applicants

How to have multiple tenants for the same lease submit rental applications.

Written by Nolan Hofstee
Updated over a week ago

Tracking screening decisions

How to find submitted Rental Applications

Learn how to find Rental Applications after Prospects submit them.

Written by Nolan Hofstee
Updated over a week ago

Reviewing Submitted Rental Applications

Find, view, and update submitted rental applications.

Written by Nolan Hofstee
Updated over a week ago

Assigning Rental Applications to a User

Learn how to assign one of your users to manage Rental Applications.

Written by Nolan Hofstee
Updated over a week ago

How to update your rental decision and inform the Prospect

Learn how to update decisions on your Rental Applications.

Written by Nolan Hofstee
Updated over a week ago

FAQ

FAQ: How Do I Charge a Specific Prospect a Different Amount?

How to charge different rental application fees for the same property.

Written by Nolan Hofstee
Updated over a week ago

FAQ: How do You Screen Tenants Without a Social Security Number?

What do you do if your prospective tenant is an international student or citizen?

Written by Samuel Huang
Updated over a week ago

FAQ: How Do I Allow a Prospect to Resubmit an Application Without Paying Again?

How to allow a prospect to submit an application again when they entered incorrect information.

Written by Nolan Hofstee
Updated over a week ago

FAQ: Why is the Rental Applicant Having Trouble?

Learn some of the common mistakes prospects make when submitting rental applications.

Written by Nolan Hofstee
Updated over a week ago

FAQ: How Do I Create a Generic Rental Application for All Prospects?

Learn how to create one rental application for all your applicants rather than one for each property.

Written by Nolan Hofstee
Updated over a week ago