DoorLoop

These are the three basic transactions you will use when collecting rent - Charge, Payment, and Deposit

Lease Transactions Overview

View if any leases have any past due open balances.

Lease Balance Overview

How to read a lease ledger and understand what the running balance is.

Introduction to Running Balances on the Lease Ledger

Edit how payments are automatically received and applied to charges.

Set Up Payment Allocation Priority

How to add custom allocations for bulk CAM charges and credits on a property

Set Up Custom Allocations for CAM Charges and Credits

Transactions under the lease now show the status of payments.

Introduction to Lease Payment Status Labels and Their Meaning

Edit the transactions on a lease if the amounts are incorrect, whether it's an incorrect charge or a payment recorded.

Edit Transactions on a Lease to Correct Incorrect Lease Balances

Do you receive extra income outside of a lease and want to record it in DoorLoop?

Record Miscellaneous Revenue/Income Not Specific to a Lease

Do you have a coin laundry machine on the property and want to record revenue from it?

Record Revenue (Income) From Laundry Machines

If you have a journal entry that you want to duplicate and use a a template for a new journal entry, you can.

Duplicate Existing Journal Entries and Transactions

If you tenant's lease balance looks wrong, there could be several reasons that are contributing to this.

Reasons Why a Tenant's Lease Balance May Be Incorrect

Samuel

Nolan Hofstee

Manage Your Lease Transactions 

Create a one-time charge on a lease to collect payment from the tenant for items not included as part of the rent charge.

Post a One-Time Charge on a Lease

Correct mistakes for charges posted on a lease.

Edit a Charge on a Lease

If you posted a charge incorrectly to a lease, you can delete the charge and redo it.

Delete a Charge on a Lease

How to create bulk charges for multiple units on a property

Post Bulk Charges for Multiple Leases

Need to delete a bunch of charges at once? Here's how.

Delete Charges in Bulk

Use a recurring rent charge to automatically schedule rent charges.

Add a Recurring Rent Charge on a Lease

Recurring rent charges post every month. Here's how to change when they post or the amount of the rent

Edit a Recurring Rent Charge on a Lease

Recurring rent charges usually can not be deleted unless they are expired or not yet active.

Delete a Recurring Rent Charge on a Lease

Use recurring charges to automatically schedule lease charges.

Add a Recurring Charge on a Lease

DoorLoop now lets you post charges to an account before the due date.

Post a Rent Charge to a Lease Before the Due Date

While you can add accounts to the chart of accounts, if you're going to use the category on a lease, toggle this setting on.

Turn On Chart of Account Categories for Use With Lease Charges

What is the different between a recurring rent charge and a recurring charge on DoorLoop?

A Recurring Rent Charge vs a Recurring Charge

What is a triple net lease (NNN) and how do you account for it in DoorLoop.

Record a Triple Net Lease (NNN)

If your recurring charge has the wrong next charge date, here is how to edit that date.

Edit the "Next Charge Date" on a Recurring Rent Charge

Easily Manage Multiple Recurring Rent Charges.

Edit Multiple Recurring Rent Charges With the Recurring Transactions Detail Report

Lease Charges

Have your tenants pay online to automate rent collection.

Receive Online Payments From Tenants

Record your tenant payments when they pay off their lease charges.

Receive a Payment on a Lease

Did you enter a payment mistakenly or entered the wrong amount?

Edit a Lease Payment That Has Already Been Deposited

Did you enter a payment by mistake and need to delete it?

Delete a Lease Payment That Has Already Been Deposited

You can now receive multiple payments at once using the new bulk receive payments feature

Bulk Receive Payments for Multiple Leases

Recurring payments help you automate work.

Add a Recurring Payment on a Lease

If you are no longer receiving payments on a set schedule or receiving different amounts, you can edit the recurring payment.

Edit a Recurring Payment on a Lease

If you are no longer receiving payments on a set schedule, you can delete the recurring payment.

Delete a Recurring Payment on a Lease

There will be some circumstances where you'll want to delete an auto-pay from a tenant. Here's how.

Delete an Auto-Pay (Recurring Payment) for a Tenant

How to record a tenant's returned payment as a reversed payment on a lease.

Record a Reversed Payment From a Tenant

How to refund tenants for incorrect charges or overpayments on an active lease.

Refund a Payment to a Tenant on an Active Lease

How to refund tenants for incorrect charges or overpayments after a lease has already ended and is inactive.

Refund a Payment to a Tenant on an Inactive Lease

If you need to receieve a payment but manually allocate that payment to a specific charge, here's how you would do that.

Manually Allocate Payments for Specific Charges on a Lease

If you need to reallocate lease payments to certain charges, here's how you would do that.

Reallocate Lease Payments to Different Charges

Unapplied lease payments are basically just payments that have not been applied to any lease charges yet.

View Unapplied Lease Payments

Did your tenant with multiple leases make a payment to the wrong lease, and now you need to move that payment to the correct lease?

Transfer an Incorrect Payment From the Wrong Lease to the Correct Lease

If you need to see the exact time when a payment was created in DoorLoop, you can do that with the Transactions List Report.

View Exactly When Payments Are Created on a Lease

How to record multi-lease payments from a single tenant from a single check received.

Record a Tenant Payment That Was Made for Multiple Leases

If you need to check if a tenant has an auto-pay set up, here's how you can do that.

Check if a Specific Tenant Has Auto-Pay Set Up

If you received a payment by check and entered the wrong check number, here's how you would change the number.

Edit the Check Number of a Received Payment

If you receive a single payment that is meant for multiple leases, this is how you would record it.

Record a Single Payment That Is Associated With Multiple Leases

Lease Payments

Post a deposit charge to collect and hold a lease deposit.

Post a Deposit Charge on a Lease

How to receive and record a security deposit that is being held on a lease

Add a Security Deposit Held on a Lease

What to do if you forget to record a lease deposit you are holding in your bank when you created a lease.

Add a Deposit Held on a Lease Received Before the Accounting Start Date

Edit or Delete a Deposit Held on a Lease

Recording a security deposit or other lease deposit refund to a tenant.

Refund a Security Deposit or Any Lease Deposit on an Active Lease

How to handle lease deposits after a lease has ended and is inactive.

Refund a Lease Deposit on an Inactive Lease After a Lease Has Ended

Use a security deposit or any lease deposit to pay off unpaid lease charges or open balances.

Withhold a Security Deposit or Any Lease Deposit on an Active Lease

Withhold a Lease Deposit on an Inactive Lease After a Lease Has Ended

Quickly see which leases have security deposits held and the amounts held

View Information About Your Security Deposits Held on a Lease

How do you account for interest earned when a security deposit is held in an interest-bearing account

Record Security Deposit Interest Earned on a Lease

If you charge a non-refundable lease deposit, you will record this differently from a regular security deposit.

Record a Non-Refundable Lease Deposit

Use a last month's rent deposit to pay off the final rent charge for a lease.

Withhold Last Month's Rent Deposit to Pay a Rent Charge

How to restore the withhold deposit or refund deposit buttons when they are missing.

Button for Withhold Deposit or Refund Deposit is Missing

Lease Deposits

How and when would you issue a credit to the opening balance?

Issue a Credit to the Opening Balance on a Lease

How to issue bulk credits for multiple units on a property

Bulk Issue Credits for Multiple Leases

Use recurring lease credits to give your tenants scheduled discounts.

Issue a Recurring Credit on a Lease

Applied Credits and why you should not delete these

Applied Credit Split Values and What They Are

Learn how lease credits apply to charges and how the date the credit pays off the charge is chosen for reports and accounting purposes.

Lease Credits Are Not Showing the Correct Dates in the Reports

If your tenant exchanges work for a discount on rent or if they paid for repairs, issue a credit on their lease to reduce what they owe.

Issue a Credit on a Lease for Tenant Paid Expenses or Work in Exchange for Rent

Lease Credits

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