DoorLoop Help Center

Tasks and Maintenance

Create and assign tasks, maintenance requests, and work orders — and track them from open to resolved.

By Samuel1 author22 articles

Create a TaskCreate tasks in DoorLoop for maintenance, vendor work, tenant follow-ups, and more — assign due dates, reminders, and keep a full audit trail.

Update a TaskPost updates and communicate progress on any DoorLoop task — add comments, change status, and notify tenants or owners with one click.

Edit a TaskUpdate, reassign, and notify team members on any task in DoorLoop — edit due dates, status, assignees, and comments in a few clicks.

Delete a TaskDelete a task in DoorLoop to remove completed or unnecessary items from your task list and keep your workflow organized.

Create a Recurring TaskSet up recurring tasks in DoorLoop for weekly, monthly, or custom schedules — create once and let DoorLoop regenerate them automatically.

Duplicate a Recurring Task or Recurring Work OrderDuplicate an existing recurring task or work order in DoorLoop to quickly create a similar one without starting from scratch.

Edit or Delete Recurring TasksEdit or delete recurring tasks in DoorLoop — update schedules, assignees, or frequency for any task that repeats on a regular cadence.

Create a Work OrderCreate and assign work orders in DoorLoop to vendors — track jobs triggered by tenant requests or internal maintenance needs from start to finish.

Update a Work OrderUpdate work order status, add vendor notes, and communicate progress in DoorLoop — keep everyone aligned from assignment through completion.

Edit a Work OrderUpdate work orders in DoorLoop — reassign vendors, change status, add notes, and keep tenants and your team informed as jobs progress.

Create a Recurring Work OrderSet up recurring work orders in DoorLoop to automate routine maintenance tasks—like quarterly inspections or seasonal servicing—on a set schedule.

Edit or Delete a Recurring Work OrderUpdate scheduled recurring work orders when your workflow changes.

Create a Tenant Request (Maintenance Request)Tenant requests, also known as maintenance requests, can be recorded in DoorLoop manually if they weren't recorded by the tenant.

Update a Tenant Requests (Maintenance Request) and Notify TenantsPost updates on tenant requests so your tenants will know the status of their inquiries.

Edit a Tenant Request (Maintenance Request)Update and reassign tenant maintenance requests in DoorLoop — add notes, change status, and keep both tenants and your team informed.

Create a Work Order From a Tenant Request as a SubtaskTurn a tenant maintenance request into a linked work order subtask in DoorLoop—keeps the original request and repair task organized together.

Create an Owner RequestOwner requests can be created and recorded manually in DoorLoop. Here's how.

Update an Owner RequestUpdate, reassign, or add comments to an Owner Request in DoorLoop to keep your team and property owners informed on progress.

Edit an Owner RequestUpdate and reassign owner requests in DoorLoop — edit details, change status, and keep your team aligned on owner-submitted issues.

Enable Notifications for Tasks and Work OrdersNot receiving notifications from tasks or work orders? Make sure you have this enabled.

Archive a Task, Work Order, Tenant Request, or Owner RequestArchive completed tasks, work orders, and requests in DoorLoop to keep your workspace clean while preserving the full history.

Tasks and Work Orders Not Appearing for Maintenance TeamIf the maintenance team cannot see tasks or work order details, you will need to make some adjustments to their user roles.