Payment and Subscription Information
Manage your DoorLoop subscription, billing details, plan upgrades, and unit count.
By Samuel and 2 others3 authors13 articles
Automatic Unit Count Plan UpgradeDoorLoop automatically upgrades your subscription plan when your unit count exceeds your current tier—here's how billing adjusts when you grow.
Upgrade Your Subscription PlanUpgrade your DoorLoop subscription from Starter to Pro or Premium to unlock more features—done instantly from within your dashboard.
Update Your Subscription Plan Unit CountControl your subscription by adding or removing units at any time.
View Your Subscription Payment DetailsView your DoorLoop plan price, last payment amount, next billing date, and subscription details — all in one place.
Update Your Subscription Payment Method InformationChange or update the payment method associated with your DoorLoop subscription.
Additional Fees Associated With DoorLoopOn top of your subscription fee, there are some additional fees for certain features associated with DoorLoop.
Starter Plan LimitationsSee which features are available on DoorLoop's Starter plan — covers the essentials for basic property management, with upgrade options for advanced tools.
Pro Plan LimitationsSee which features are included and excluded in DoorLoop's Pro plan — the mid-tier option between Starter and Premium for growing portfolios.
Reactivate Your DoorLoop SubscriptionReturning DoorLoop customer? Reactivate your subscription in a few clicks and pick up right where you left off.
Why DoorLoop Collects Sales TaxDoorLoop is required to collect sales tax in certain states. This is based on the billing address of your subscription.
Set Up Online Payment FeesChoose who pays online payment processing fees in DoorLoop—pass ACH and credit card fees to tenants or absorb them based on your subscription tier.
View Your Subscription Invoice HistoryEasily view your subscription payment invoices directly from DoorLoop.
Tenant Platform Fees on the PortalHow much do tenants need to pay when making payments through DoorLoop?