DoorLoop

Have your tenants pay online to automate rent collection.

Receive Online Payments From Tenants

Record your tenant payments when they pay off their lease charges.

Receive a Payment on a Lease

Did you enter a payment mistakenly or entered the wrong amount?

Edit a Lease Payment That Has Already Been Deposited

Did you enter a payment by mistake and need to delete it?

Delete a Lease Payment That Has Already Been Deposited

You can now receive multiple payments at once using the new bulk receive payments feature

Bulk Receive Payments for Multiple Leases

Recurring payments help you automate work.

Add a Recurring Payment on a Lease

If you are no longer receiving payments on a set schedule or receiving different amounts, you can edit the recurring payment.

Edit a Recurring Payment on a Lease

If you are no longer receiving payments on a set schedule, you can delete the recurring payment.

Delete a Recurring Payment on a Lease

There will be some circumstances where you'll want to delete an auto-pay from a tenant. Here's how.

Delete an Auto-Pay (Recurring Payment) for a Tenant

How to record a tenant's returned payment as a reversed payment on a lease.

Record a Reversed Payment From a Tenant

How to refund tenants for incorrect charges or overpayments on an active lease.

Refund a Payment to a Tenant on an Active Lease

How to refund tenants for incorrect charges or overpayments after a lease has already ended and is inactive.

Refund a Payment to a Tenant on an Inactive Lease

If you need to receieve a payment but manually allocate that payment to a specific charge, here's how you would do that.

Manually Allocate Payments for Specific Charges on a Lease

If you need to reallocate lease payments to certain charges, here's how you would do that.

Reallocate Lease Payments to Different Charges

Unapplied lease payments are basically just payments that have not been applied to any lease charges yet.

View Unapplied Lease Payments

Did your tenant with multiple leases make a payment to the wrong lease, and now you need to move that payment to the correct lease?

Transfer an Incorrect Payment From the Wrong Lease to the Correct Lease

If you need to see the exact time when a payment was created in DoorLoop, you can do that with the Transactions List Report.

View Exactly When Payments Are Created on a Lease

How to record multi-lease payments from a single tenant from a single check received.

Record a Tenant Payment That Was Made for Multiple Leases

If you need to check if a tenant has an auto-pay set up, here's how you can do that.

Check if a Specific Tenant Has Auto-Pay Set Up

If you received a payment by check and entered the wrong check number, here's how you would change the number.

Edit the Check Number of a Received Payment

If you receive a single payment that is meant for multiple leases, this is how you would record it.

Record a Single Payment That Is Associated With Multiple Leases

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