Lease Payments
Record incoming payments against a lease — online payments, manual entries, and full payment history.
By Samuel1 author17 articles
- Receive a Payment on a LeaseManually record a tenant payment made outside DoorLoop — such as cash, check, or a payment app — to reduce their lease balance.
- Receive Online Payments From TenantsComplete these setup steps so your tenants can pay rent online, with payments and deposits recorded automatically.
- Edit or Delete a Lease Payment That Has Already Been DepositedIf a lease payment has already been deposited, you'll need to remove it from the deposit first before you can edit or delete it.
- Add Recurring Payments on a LeaseSet up a recurring payment for a tenant who pays by check, wire transfer, or another method outside of ePay on a regular schedule.
- Edit or Delete a Recurring Payment on a LeaseChange the amount, frequency, or date of a recurring payment, or delete it entirely if it's no longer needed.
- Delete a Tenant's Recurring Auto-PayDelete a tenant's auto-pay when you need to stop future automatic payments — such as an early lease termination or an eviction in progress.
- Check if a Tenant Has Auto-Pay Set UpCheck a tenant's lease to see if they have an auto-pay (recurring payment) set up, and whether it's active.
- Receive Payments for Multiple Leases in BulkRecord payments for multiple leases at once, instead of entering them one by one.
- Record a Reversed Payment From a TenantRecord a tenant payment that didn't clear — such as a bounced check — so your lease ledger and reports reflect the reversal, and optionally charge a returned payment fee.
- Refund a Payment to a Tenant on a LeaseRefund a tenant for an overpayment or a fee, whether physically or electronically, on an active or inactive lease.
- Manually Allocate Payments for Specific Charges on a LeaseApply a payment to a specific charge instead of the oldest one, by toggling off automatic allocation when receiving the payment.
- Reallocate Lease Payments to Different ChargesMove a tenant payment that was automatically allocated to the wrong charges over to different charges instead.
- View Unapplied Lease PaymentsSee a list of all tenant payments that haven't been applied to a charge yet, such as advance payments or overpayments.
- Record a Tenant Payment That Was Made for Multiple Leases in BulkRecord a single tenant payment that covers rent for multiple leases — for example, one check that pays for three separate units they rent.
- Transfer an Incorrect Payment From the Wrong Lease to the Correct LeaseMove a tenant payment that was made on the wrong lease over to the correct one, by refunding it on the original lease and receiving it on the correct lease.
- Edit the Check Number of a Received PaymentChange an incorrectly entered check number on a payment, whether or not it's already been deposited.
- View Exactly When Payments Are Created on a LeaseCheck when a specific payment was created, and when it was last updated, directly from the payment itself.