Skip to main content

Lease Payments

Record incoming payments against a lease — online payments, manual entries, and full payment history.

1 author21 articles
Receive a Payment on a LeaseRecord lease payments in DoorLoop when tenants pay rent—payments reduce the balance owed or build credit that auto-applies to future charges.
Receive Online Payments From TenantsSet up online rent collection in DoorLoop — complete the merchant account setup steps so tenants can pay automatically through the tenant portal.
Edit a Lease Payment That Has Already Been DepositedEdit or delete a lease payment that was already deposited in DoorLoop—requires deleting the bank deposit first before the payment can be modified.
Delete a Lease Payment That Has Already Been DepositedDelete a deposited lease payment in DoorLoop when received in error — step-by-step process to reverse a payment already marked as deposited.
Bulk Receive Payments for Multiple LeasesYou can now receive multiple payments at once using the new bulk receive payments feature
Add a Recurring Payment on a LeaseSet up recurring payments on a lease in DoorLoop — auto-schedule rent and fee payments so you don't have to record them manually each period.
Edit a Recurring Payment on a LeaseIf you are no longer receiving payments on a set schedule or receiving different amounts, you can edit the recurring payment.
Delete a Recurring Payment on a LeaseIf you are no longer receiving payments on a set schedule, you can delete the recurring payment.
Delete an Auto-Pay (Recurring Payment) for a TenantThere will be some circumstances where you'll want to delete an auto-pay from a tenant. Here's how.
Record a Reversed Payment From a TenantHow to record a tenant's returned payment as a reversed payment on a lease.
Refund a Payment to a Tenant on an Active LeaseHow to refund tenants for incorrect charges or overpayments on an active lease.
Refund a Payment to a Tenant on an Inactive LeaseHow to refund tenants for incorrect charges or overpayments after a lease has already ended and is inactive.
Manually Allocate Payments for Specific Charges on a LeaseIf you need to receieve a payment but manually allocate that payment to a specific charge, here's how you would do that.
Reallocate Lease Payments to Different ChargesIf you need to reallocate lease payments to certain charges, here's how you would do that.
View Unapplied Lease PaymentsView unapplied lease payments in DoorLoop—payments received from tenants that haven't been matched to an open charge and are holding as credit.
Transfer an Incorrect Payment From the Wrong Lease to the Correct LeaseDid your tenant with multiple leases make a payment to the wrong lease, and now you need to move that payment to the correct lease?
View Exactly When Payments Are Created on a LeaseIf you need to see the exact time when a payment was created in DoorLoop, you can do that with the Transactions List Report.
Record a Tenant Payment That Was Made for Multiple LeasesHow to record multi-lease payments from a single tenant from a single check received.
Check if a Specific Tenant Has Auto-Pay Set UpVerify if a specific tenant has auto-pay enabled in DoorLoop by checking their lease overview or reviewing their tenant portal settings.
Edit the Check Number of a Received PaymentIf you received a payment by check and entered the wrong check number, here's how you would change the number.
Record a Single Payment That Is Associated With Multiple LeasesIf you receive a single payment that is meant for multiple leases, this is how you would record it.