Overview
The DoorLoop AI Assistant add-on gives you more than automation; it gives you time back, insight fast, and better decisions on autopilot. It’s built to help you work smarter, serve tenants better, and grow without extra overhead. No extra tools. No extra steps. Just intelligent features that speed up your day and simplify your to-dos.
Note: DoorLoop AI Assistant is available to our Pro and Premium tiers as a paid add-on. On Starter? Upgrade anytime to unlock AI-powered features that help you save time, impress tenants, and make smarter decisions—faster.
Features
Resolve Tenant Issues Before They Pile Up
Enjoy your personal tenant concierge—instantly answer common questions, triage issues, and when needed, create a maintenance request with a clear summary. [Details]
Get More Done Daily
The AI Assistant works like an extra set of hands—available 24/7 to answer questions, provide insights, and keep your operations moving.
Eliminate Manual Data Entry
Upload invoices or expenses and let the AI Assistant handle the tedious work — no more adding rows line by line or copying descriptions and numbers. Get faster approvals with fewer errors. [Details]
Fill Vacancies Faster
Create polished, professional property listings descriptions in seconds — helping you market faster and reduce vacancies. [Details]
Communicate Clearly in Seconds
Draft professional tenant messages instantly — no more endless rewrites or delays. [Details]
Drive Smarter Growth with Instant Reports & Insights
Get instant summaries and insights of financial and operational reports so you always know what matters most — occupancy, rent trends, expenses, and more — without digging through spreadsheets. [Details]
Why Upgrade to DoorLoop’s AI Assistant?
Save hours every week on repetitive work
Keep tenants happier with faster communication
Smart 24/7 AI tenant support and maintenance requests
Make smarter, faster decisions with instant insights
Stay in control — The AI Assistant does the heavy lifting, you approve
Note: DoorLoop AI is available to our Pro and Premium tiers as a paid add-on. On Starter? Upgrade anytime to unlock AI-powered features that help you save time, impress tenants, and make smarter decisions—faster.
The Steps
There are several ways you can enable the DoorLoop AI features on your account. The quickest way is through the Subscription and Billing section from your Settings dashboard.
To add DoorLoop AI to your existing plan, click Settings > Subscription and Billing.
On the Subscription and Billing page, click Upgrade Plan at the top right corner.
Then, under your current plan, click "Update Plan."
On the Add AI Assistant page, you will see the DoorLoop AI Assistant feature. Click "Premium Plan with AI Assistant" to continue.
You will now be on the Checkout page. If you added the AI Assistance add-on, you will see it in the pricing breakdown. To finalize the upgrade, click Confirm and Pay.
You will know that the AI Assistant add-on has successfully been added to your account if you see it the add-on in the "Your Plan" section.
Frequently Asked Questions
How much does it cost?
The AI Assistant pricing is based on your subscription tier.
Pro: 20% of plan price
Premium: 10% of plan price
What’s the cancellation policy?
You can cancel the AI Assistant at any time. Your DoorLoop account will continue as normal without the AI features. Please contact our Customer Support team to remove the add-on.
Do I need to set anything up?
No setup required. The AI Assistant works right away with your existing DoorLoop data.
Does it work for all my properties and units?
Yes. The AI Assistant is available across your entire portfolio.
What happens if the AI makes a mistake?
While the AI Assistant saves countless hours, it is recommended to always review the AI Assistant's suggestions and drafts before approving them. You can always make your own changes afterward.
How is this different from a chatbot?
It’s more than Q&A. DoorLoop AI Assistant can create tasks, fill forms, draft messages, and generate reports for you. It helps streamline your operations and save time — while keeping you in control every step of the way.
How is this different from ChatGPT or other AI tools?
DoorLoop's AI is specifically trained on property management workflows, integrates directly with your property data, and maintains context about your properties and tenants.
Is my data safe?
Yes. All data is encrypted and protected with enterprise-grade security.
What happens if I downgrade my plan?
Pro → Starter: AI add-on will be automatically removed (AI not available on Starter)
Premium → Pro: AI pricing changes to Pro rates
Can I use AI on mobile?
Yes, AI features work on our mobile app wherever you see the AI icon
What security measures does DoorLoop have in place to secure private information from being accessed by the AI Assistant?
We use the AI in a way that ensures customer data is handled securely.
Data passed through the API is transmitted over encrypted channels (TLS) and is not used by ANY PROVIDER to train their models. This means customer information stays private and is not incorporated into future versions of the model.
Our platform does not give the AI Assistant direct access to any customer systems or data.
The model itself has no memory of its own. It does not retain past conversations or data. All conversation history and context are stored and managed securely within our own databases.