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AI Inspections Overview

AI Inspections in DoorLoop — mobile-first, AI-powered unit condition assessments with photo capture, room-by-room notes, and automated reporting.

Written by Samuel
Updated today

Overview

The AI Inspections feature is part of DoorLoop's AI Assistant package and delivers a transformative, end-to-end experience that modernizes how property managers evaluate, document, and act on unit conditions. Designed as a mobile-first, AI-enhanced workflow, it empowers users to conduct thorough inspections in a fraction of the time—capturing photos, notes, and feature assessments with unprecedented ease and consistency. Automated reporting and integrated work order creation turn every inspection into a streamlined operational engine, reducing manual effort while elevating accuracy and transparency. From move-ins to move-outs, the solution provides a standardized, scalable framework that enhances efficiency, drives revenue opportunities, and positions DoorLoop as a leader in AI-powered property management.

Note: DoorLoop AI Inspections is available to our Pro and Premium tiers as a paid add-on. On Starter? Upgrade anytime to unlock AI-powered features that help you save time, impress tenants, and make smarter decisions—faster.

If you are on a Pro or Premium plan, you will be able to complete one AI Inspections for free as a trial. For more details about how to do this, read the following article: Curious About AI Inspections? Try It Free, No Commitment.

The Steps

Below is a brief description of how the AI Inspections work.

Step 1 - Set Up an Inspection

Setting up an inspection involves a two-step process: first, selecting a specific lease, draft lease, unit, or property, and scheduling the date and assigned inspector. The second step focuses on creating a customized inspection layout, which serves as a detailed checklist for the unit's rooms and features. Users can generate these layouts instantly using AI, upload existing PDF checklists for conversion, or build them from scratch. This flexible system allows for easy modification of room details, such as adding features or duplicating identical rooms, to ensure every unit is thoroughly documented.

For detailed instructions on how to Set Up an Inspection for Move-out, read the following article: Set Up An Inspection for Move Out.

Step 2 - Start the Inspection

DoorLoop’s mobile-first inspection tool provides a streamlined workflow for property managers to document a unit’s condition with speed and precision. The feature allows users to navigate through rooms on a mobile device, assessing specific features by recording conditions, taking photos, assigning responsibility for damages, and adding notes. With real-time auto-save and guided navigation, the tool ensures that every detail is captured consistently, reducing the manual effort typically required for on-site documentation.

The process is designed for thoroughness, prompting users to complete all features within a room before moving to the next. Upon finishing, the system provides an inspection overview that summarizes the number of areas and features inspected, issues found, and photos taken. If any areas are missed, the system alerts the user, offering the choice to return to those features or finalize the report. Once complete, property managers can export the findings into a professional PDF report or immediately begin inspecting another unit.

For detailed instructions on how to start and complete an inspection, read the following article: Start an Inspection for Move Out.

Step 3 - Review a Completed Inspection

DoorLoop’s inspection review feature provides a centralized hub for property managers to evaluate completed walkthroughs and transition findings into actionable maintenance tasks. Once an inspection is finished, users can access a comprehensive summary page that displays key metrics, such as the number of features inspected, issues identified, and photos captured during the process.

From the review page, administrators have several next steps available to manage the property's condition effectively. You can download a detailed PDF report for record-keeping or share it with stakeholders, and view all uploaded files and photos in one place. A key functionality is the integration with work orders; users can choose to create a single work order for the entire unit or navigate to the "Features" tab to generate individual work orders for specific rooms or items that require attention. Additionally, a dedicated "Tasks & Work Orders" tab allows you to track all maintenance activities directly linked to that specific inspection, ensuring nothing is overlooked.

For detailed instructions on how to review a completed inspection, read the following article: Review a Completed Inspection and Next Steps.


Simplify the Inspection Process

Upcoming Inspections

Never miss a critical inspection again. The new Upcoming Inspections tab proactively surfaces units with move-ins or move-outs within the next 60 days that don’t yet have an inspection created.

Get a clear, prioritized view of what needs attention, complete with visual indicators to guide action. Simply start an inspection directly from the list, and it will automatically be created and tracked.

Why it matters:

  • Prevent missed inspections

  • Stay aligned with upcoming tenant activity

  • Drive proactive, not reactive, workflows

Take control of your inspection pipeline—before it becomes urgent. For full details, read the article: Upcoming Inspections.

Inspections Templates

Create once, reuse everywhere. With Inspection Templates, you can build and save inspection layouts to streamline future workflows and ensure consistency across your portfolio.

Design templates directly within the inspection flow using AI-assisted tools, then apply them instantly when creating new inspections. Templates act as a snapshot—giving you flexibility to customize each inspection without impacting the original.

Why it matters:

  • Eliminate repetitive setup

  • Maintain consistency across inspections

  • Scale operations with ease

Turn your best inspection process into a repeatable standard. For detailed instructions on how to use Inspections Templates, read: AI Inspections Templates.

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