Tenant Payment Fees: ACH and Credit Card Rates

Overview of tenant payment fees on DoorLoop: ACH fees vary by subscription tier; credit, debit, Apple Pay, and Google Pay are charged at 3.25%.

Written by Samuel

Updated over a week ago

Tenants pay the following fees when making payments through the DoorLoop tenant portal:

Credit Card, Debit Card, Apple Pay, and Google Pay

3.25% of the total payment amount.

ACH fees depend on the property manager's DoorLoop subscription tier:

If a tenant reports higher fees than expected, they are likely paying with a credit or debit card rather than ACH.