DoorLoop

If a tenant doesn't know how to make a payment through the tenant portal, direct them to the step-by-step instructions here: <a href="https://support.doorloop.com/en/articles/7985010-how-to-make-a-payment-through-the-tenant-portal-stripe" rel="nofollow noopener noreferrer" target="_blank">How to Make a Payment Through the Tenant Portal</a>.

That article covers both credit/debit card and ACH (bank transfer) payment methods.

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<a href="https://support.doorloop.com/en/articles/8880278-how-to-verify-your-bank-account-on-the-tenant-portal" rel="nofollow noopener noreferrer" target="_blank">Verify Your Bank Account on the Tenant Portal</a>

<a href="http://support.doorloop.com/en/articles/14756267-tenant-doesn-t-know-how-to-make-a-payment#">Accepted Payment Methods on the Tenant Portal</a>

- <a href="https://support.doorloop.com/en/articles/8880278-how-to-verify-your-bank-account-on-the-tenant-portal" rel="nofollow noopener noreferrer" target="_blank">Verify Your Bank Account on the Tenant Portal</a>
- <a href="http://support.doorloop.com/en/articles/14756267-tenant-doesn-t-know-how-to-make-a-payment#">Accepted Payment Methods on the Tenant Portal</a>

Direct tenants to the step-by-step guide for making payments through the DoorLoop tenant portal, covering both credit card and ACH payment methods.

Tenant Doesn't Know How to Make a Payment

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Tenant Doesn't Know How to Make a Payment

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