Although you can refund a lease deposit as part of the Ending a Lease wizard, you might need to refund a deposit before you end a lease. Perhaps you collected a pet deposit and the tenant no longer has pets.
From the main menu, select Leases < Active Leases.
Find the lease you want to refund a deposit for and click on it. You can either sort the list by the various columns and filters or use the Search leases search bar.
Click on the Deposits tab and then the Refund Deposit button.
Enter the following information:
Paid To Tenant: pick the tenant on the lease you are refunding (there might be more than one tenant on the lease.)
Pay From Account: choose the property bank account you are using to pay back the tenant. (This should be the same bank account holding the lease deposit.)
Payment method: pick among several options to remind yourself later of how you paid the tenant.
Choosing the Check payment method allows for entering an optional check number and the ability to print the check later.
Description: enter an optional explanation for the refund.
Amount to Refund: enter the amount of the deposit to refund. If there is more than one lease deposit, you can refund multiple deposits, or put $0.00 in the deposits you don't want to refund.
Due Date: change the date for the refund if needed.
Add note: add an optional note for your reference when reviewing the refund later.
Add any relevant files and click Save.
Good work! You refunded a lease deposit. Now this deposit is no longer a liability on your balance sheet.