Overview
Whether you have one bank account or many, you can easily tell DoorLoop where your online payment money should go.
After applying for a merchant account, you can use this bank account to collect rent for all of your properties. If you have more than one merchant account, you will specify which properties should use each bank account.
The Steps
Using one bank account to receive payments for all of your properties
Step 1
Navigate to Settings and click on the Default Accounts button in the Company section.
Step 2
In the Bank section, select your merchant account for the Operating Bank Account.
What you choose here must be a merchant account if you want to receive online payments.
Step 3
As long as your property Bank Accounts settings are configured to Use company default bank accounts, those properties will use this bank account to receive online payments.
Click Save when you are finished.
Different bank accounts for your properties
Step 1
Navigate to Rentals > Properties, find the property you want to set a bank account for, and click on it.
Step 2
Click on the Settings tab and then the Bank Accounts button.
Step 3
Select the option to Specify a bank account for this property.
The top field is for the Operating Account, which is where you will receive online payments.
What you choose here must be a merchant account if you want to receive online payments.
Step 4
Click Save when you are finished.
Special Considerations
If a tenant sets up autopay and you later change the operating account for their property, you will need to have that tenant delete and re-setup autopay to connect it to the new bank account. For tenants making one-time payments, no change or notification is necessary.