Overview
Multi-tenant leases can exist in DoorLoop. For example, if you want to add an entire family to a lease or if you allow an existing tenant to add roommates. In these cases, if you need to add tenants to an existing lease, you can by using the Move-In feature.
Note: DO NOT use these instructions to move in a new tenant to start a new lease. These instructions are for moving a tenant into an existing lease as a roommate.
For new leases, you should end the current lease and then create a new lease for the new tenant and their lease terms.
The Steps
To move a new tenant into an existing lease, click Leasing on the main menu and then click Active Leases.
Find and click on the lease you want to add a tenant to.
Click on the Tenants tab and then click the Move-in Tenant button.
On the Select Tenant window, you'll need to select who will be moving into the existing lease.
If you already have Prospects or current Tenants entered into DoorLoop, choose them from the list of available tenants and prospects. You can use the search bar to narrow down the selection.
If they are new and not entered, click the + New Tenant button to create a new tenant. (Enter as much information for the tenant as you’d like, but you will need to enter either a First Name and Last Name combination or Company name. You will also have to enter in the Portal Login Info, either an email address and/or mobile phone number.)
When back on the Move-In Tenant window, if you need to add additional tenants to this lease (multi-tenant lease), click the + Add Tenant button and repeat the steps above.
Next, enter the correct Move-in date. You also have the option to "Invite to the tenant portal" and "Send a welcome message to your tenants."
Add any relevant files (optional) and click Save to finish moving in the new tenant.
Congratulations on moving in a new tenant on an existing lease! You can also move-out tenants without ending a lease if other tenants remain behind.
Tip: The move-in feature can also be used on a lease if, for some reason, a tenant who should be current but is appearing as a past tenant. Just move them into the lease and they'll appear as a current tenant again.