On the main menu, click Communications and then click on Communications Log.

Find the message you want to view. By default, the newest messages show up at the top of the list.

You can also sort the list by the various columns, or use filters and the search bar to narrow down the list.

After finding the message, you can review the recipient, the sent date, and the current status of the message.

The Status icons show the recipient's interaction with the announcement. For all messages, you can see if the send was successful. For emails, you can also see whether the recipient opened the message and if they clicked on a link to open their Resident Center.

Hovering over the open and clicked link icons gives you the time and date the tenant read or clicked the link in the email.

For text messages, you'll only see one icon but it will have three different status states. Green means it was sent successfully. Red means that the message could not be delivered and usually means that the recipient has blocked the number as spam (Learn to opt-in to text messages). Grey means there was no status update from their carrier or phone so the status of these messages is unknown.

If necessary, click on the message to review what it said. You can also click the three vertical dots on the right side of the message line and choose View.

You can delete the status record of the message by clicking the Delete button in the lower left corner. Keep in mind that this doesn't delete the message for the recipient, only the log of the message.