Overview

After configuring your company rental application settings, you will need to turn on rental applications for the properties you want to accept applications for. You can also configure unique settings for each property, choose when to keep the company defaults, or even charge different prices for each property.

Let’s turn on property rental applications!

The Steps

Step 1

Navigate to Rentals > Properties, find the property you want to edit rental application settings for, and click on it.

Step 2

Click on the Settings tab and then the Rental Applications button.

Step 3

In the Rental Applications window, configure all the settings you’d like to change.

For most, you can choose to use your company defaults, or configure unique settings which will override the company settings.

We’ll explain what each section does now:

  • Application Settings: Use this toggle to actually turn on rental applications for this property.

    • You can also toggle on charging an Application Fee, entering how much you want to charge.

    • If you do charge, you can also toggle on requesting a TransUnion Report.

    • If you do this, you will need to check the box to accept the DoorLoop and TransUnion Terms and Conditions. (Click the link to read those.)

    • Note that if you haven’t yet applied for a merchant account, you will not be able to charge for rental applications until you do.

    • Also, if you haven’t entered an address for your company in DoorLoop, you will be provided a button link to enter one before you can charge for rental applications.

  • General Instructions: Enter any message or instructions you would like your applicants to see on the first page of the application. You can also add instructions to each page of the application separately.

  • Notifications: Turn on an email notification for submitted applications and select which of your DoorLoop users you would like to receive these emails.

  • About You: Add instructions (optional) for this section, meant to ask your applicant to tell you about themselves. You can’t turn this section off for your rental application, although your tenant can leave it blank.

  • Residential History: Add instructions (optional) for this section, which asks your residents to tell you where they are living now. This section is required by default for your prospect to submit a rental application.

  • Employment: Add optional instructions for this section, which has your residents to tell you where they are working now. This section is required by default for your prospect to submit a rental application.

  • Vehicle Information: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Dependents: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Emergency Contacts: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Pets: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Additional Income: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Additional Information: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

    This is also the section where you can add your own additional questions if you’d like.

    • Question types include Yes/No, Yes/No And Text if Yes, and Free Text.

    • Add as many questions as you’d like using the + Add Another link.

    • Remove questions you don't want using the red Trash Can icon.

  • Terms & Conditions: If you toggle this section on, your prospects will be required to accept the terms and conditions you enter before submitting their application.

Step 4

When you are finished changing the application settings, click the Save button to apply them.

Next Steps

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